Orchard vs. Reebelo
Ready, Set, Go! Compare between these two refurbishers.
| Summary |
|
|
|---|---|---|
| Refurbished products | ||
| Warranty |
3 months
3-month warranty and returns. Can be upgraded to 1-year with drop protection
|
1 year
Free up to 12-month warranty covering hardware and software defects. Excludes physical impact and liquid damage. |
| Return Policy |
3 months
No restocking fees, you no not pay return shipping, totally hassle free |
1 month
30-day free returns for a full refund on undamaged devices. |
| Shipping | Free |
Free
Free shipping. |
| Store pickup | ||
| International Shipping |  Ships to Canada by default
| Ships to Canada by default
|
| Installment Payments | 6 months, available with Paybright | Pay over time with Klarna and Affirm |
| Payment Methods | Mastercard, Visa, Amex, Visa debit, PayPal, Apple Pay, etransfer (contact support), Debit or Cash (in-store) | Credit and debit cards, PayPal, Apple Pay, Klarna, Affirm |
| Student Discount | N/A | N/A |
| Wholesale | Send an email to bulk.purchases@getorchard.com (Link) | N/A |
| Battery Condition | Above 80% capacity | Refurbished devices have at least 80% battery health; some configurations offer a new battery at 100%. |
| Included Accessories | Compatible charger and block | |
| Excellent Condition (Grade A) | • Like New: Screen is mint, minimal or no scratches or scuffs on back/sides of phone | • Like New: minimal to no visible signs of use, looks close to new. At least 80% battery health. |
| Good Condition (Grade B) | • Very Good: Screen is mint or near mint (only scratches that can be seen when tilting phone toward a light). Minor scratches and scuffs on sides/back of phone. | • Very Good: light visible signs of use such as minor scratches. At least 80% battery health. |
| Fair Condition (Grade C) | • Good: Clear signs of wear on screen, sides and back of the phone. No cracks and device is still fully functional. | • Good: moderate visible signs of use such as scratches and scuffs, fully functional. At least 80% battery health. |
| Parent Company | Orchard Labs Inc | Reebelo |
| Headquarters Location | Toronto, ON
|  San Mateo, California
|
| Incorporation Year | 2013 | 2019 |
| Support |
1-800-736-2703
(10am - 6pm ET Monday to Saturday) | |
| Social Media | ||
| Reviews | Better Business Bureau | Link Facebook | Link | Trustpilot | Link |
| Listing Date on RefurbMe | October 2016 | June 2026 |
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