What each seller means by Excellent, Good and Fair
The grade describes looks only. Every offer works like new and comes with a warranty. Sellers write their own definitions, so here they are word for word.
You will receive a refurbished device with genuine Apple replacement parts (as needed) that has been thoroughly cleaned and inspected. Refurbished iOS devices will come with new battery and outer shell.
The screen has no scratches; the body has no signs of cosmetic damage when the product is held 30 cm away. The product has more than 90% of its original battery life.
calls it "Excellent"
The screen has no scratches; the body has no signs of cosmetic damage when the product is held 30 cm away. The product has more than 80% of its original battery life.
The item is in a pristine, like-new condition. It has been professionally inspected, cleaned, and refurbished by the manufacturer or a manufacturer-approved vendor to meet manufacturer specifications.
The screen has no scratches; the body has light signs of cosmetic damage. Damage is barely visible when the product is held 30 cm away and imperceptible to touch.
The screen may have a small number of scratches that are invisible when the screen is turned on; the body has light signs of cosmetic damage. Damage is clearly visible when the product is held 30 cm away and perceptible to touch.
Yes, refurbished Apple products come with a warranty. Unlike used devices sold on classified sites, refurbished products are backed by a professional warranty. The specific terms vary by refurbisher, but every product listed on RefurbMe comes with at least a 30-day warranty.
Refurbished means a product has been professionally inspected, repaired if needed, and restored to full working condition before being resold. A refurbished device was either pre-owned, returned during a trial period, or used as a display model. Unlike used products, refurbished items go through a structured process that ensures they work like new, and they come with a warranty.
The two real differences between a new and a refurbished Apple product are price and cosmetic condition. A refurbished device costs meaningfully less than new, and it may show light cosmetic wear depending on its grade. Everything else is the same: refurbished products are 100% functional, pass the same hardware and software tests, and come with a warranty.
Buying refurbished Apple products is one of the most impactful choices you can make as a consumer to reduce your environmental footprint. Every refurbished device that finds a new owner is one less device manufactured from scratch and one less device in a landfill.
Comparing refurbished Apple prices since 2007.
"RefurbMe Makes It Easier To Track Prices And Availability Of Apple's Refurbished Products"