What is the difference between a new VS refurbished product?
There are two main differences between a new device and a refurbished product: price and cosmetic condition.
Price difference between new and refurbished devices
The main difference between a new and a refurbished product is its price (up to 90% cheaper). Refurbished Apple products are 100% functional, and all components work like new. A refurbished device was either pre-owned or used as a display item. However, refurbished products go through the same testing process as new devices do, so any defect is found and repaired, and any faulty part is replaced. They work as well as new products but have a discounted price because of their refurb tag.
Cosmetic condition difference between new and refurbished devices
Aside from price, a possible difference between new and refurbished products is their cosmetic condition. Note that this solely concerns the cosmetic appearance of the device since a refurb is thoroughly cleaned. There are 3 levels of refurbished cosmetic condition you can choose from: Grade A (Excellent), Grade B (Good), and Grade C (Fair). Depending on your choice, you will get a more or less perfect-looking device.
Did you know?
If your new Apple device breaks and Apple gives you a replacement, you're getting a refurbished device. That’s right; you literally can’t tell the difference between new and refurb in this case. Apple refurbishes its own products and classes them as excellent (Grade A).