What is the difference between a new VS refurbished product?

There are two main differences between a new device and a refurbished product: price and cosmetic condition.

The price difference between new and refurbished devices

The main difference between a new and a refurbished product is its price (up to 90% cheaper). Refurbished Apple products are 100% functional, and all components work like new. A refurbished device was either pre-owned or used as a display item. However, refurbished products go through the same testing process as new devices do, so any defect is found and repaired, and any faulty part is replaced. They work as well as new products but have a discounted price because of their refurb tag.

Cosmetic condition difference between new and refurbished devices

Aside from price, a possible difference between new and refurbished products is their cosmetic condition. Note that this solely concerns the cosmetic appearance of the device since a refurb is thoroughly cleaned. There are 3 levels of refurbished cosmetic condition you can choose from Grade A (Excellent), Grade B (Good), and Grade C (Fair). Depending on your choice, you will get a more or less perfect-looking device. 

Refurb cosmetic condition differences Excellent Good Fair

Did you know?

If your new Apple device breaks and Apple gives you a replacement, you're getting a refurbished device. That’s right; you literally can’t tell the difference between new and refurb in this case. Apple refurbishes its own products and classes them as excellent (Grade A).

We have curated an article on New vs Used vs Refurbished products where we explain the difference in detail. You can check out the article here.