Amazon vs. Hoxton Macs: Warranty, Reviews, Support

Amazon vs. Hoxton Macs

Ready, Set, Go! Compare between these two refurbishers.

Summary
  • Selling both new and certified Amazon Renewed Products
  • Includes Amazon Warehouse deals
  • Most products are eligible for Amazon Prime
  • Amazon Renewed are inspected and tested by qualified suppliers to work and look like new, and are backed for 1 year by the Amazon Renewed Guarantee.
  • Hoxton Macs Products are pre-owned Apple products, tested, refreshed and certified for sale. Every unit sold at Hoxton Macs undergoes a stringent, comprehensive refurbishment process prior to being certified for sale as summarised below.
  • All products are handled in-house with the highest standards
Warranty 1 year 1 year
HoxtonMacs do not cover faults caused by accident, neglect, misuse, normal wear and tear, or any alteration or repair carried out without our prior approval, each of which would invalidate the warranty.
Return Policy 1 month 2 weeks
Following the Distance Selling Regulations, we will accept items items back even if the customer has opened the goods to inspect them. The customer is entitled to a refund as long as they return their goods within 14 working days from the day after delivery. The goods must be in an “as sold” condition and returned in the original, undamaged packaging, along with any accessories or free gifts received with it. The product must not have been used or have any data inputted.
Shipping Free
All orders of £20 or more of eligible items, dispatched by Amazon, across any product category qualify for FREE Delivery.
Free
Free UK Next Working Day* Shipping with DPD Local. International deliveries are via DHL and start from £9.99 with economy and express options available.
Store pickup
International Shipping Yes
Installment Payments

Installment payment options via Klarna

Payment Methods

Visa, Delta, Visa Electron, MasterCard, EuroCard, American Express, UK based Maestro and Solo

Visa, Amex, Mastercard, PayPal, Apple Play, Google Pay, Shop Pay. Hoxton Macs also offers payment options via Klarna, as well as Bitcoin and Ethereum

Student Discount

N/A

N/A

Sales tax policy
Wholesale

N/A

HoxtonMacs supplies a range of Macs to small businesses, schools and colleges (Link)

Battery Condition Minimum 80% battery life Above 80% capacity and under 500 cycles
Included Accessories Compatible MFi Certified charger and cable. No headphones. All models come with genuine Apple accessories, as well as a one-year warranty
Excellent Condition (Grade A)

• Renewed Premium: Products are shipped and sold by Amazon and have been certified to work and look like new. They have an increased battery life (min 90% battery capacity) and come with an Amazon-branded box and generic accessories which are in brand new condition. Renewed Premium products are not Apple certified but come with a one-year full satisfaction guarantee.

• Grade A: By default our refurbished Macs are in Grade A condition, they will be free of cosmetic damage and will only show light signs of use such as minor wear on the base or bodies. Screens are checked to ensure they are free of blemishes or defects.

Good Condition (Grade B)

• Renewed: Product works and looks like new. Backed by the 90-day Amazon Renewed Guarantee. Product will have a battery which exceeds 80% capacity relative to new

• Grade B: Some Macs will be labeled as Grade B, these will have a cosmetic issue such as a scratch, scuff or small dent on the body that does not impede function. The screens are checked to ensure that they are in good condition and that there are no functional issues. Grade B items are processed using the same detailed procedures as our Grade A stock and will come with the same comprehensive warranty.

Parent Company Amazon.com, Inc Hoxton Macs Ltd
Headquarters Location usSeattle, WA usLondon
Incorporation Year 1994 2014
Support
Social Media
Reviews
Listing Date on RefurbMe November 2018 July 2021