Apple Store vs. eBay

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	Apple Store Refurb Profile »	eBay Refurb Profile »
Summary	Manufacturer refurbished. Each device goes through a rigorous 50 point inspection. All of the Apple devices are securely erased, loaded with a fresh operating system. Professionally tested by in-house certified technicians.	eBay is a marketplace of vetted refurbished sellers, including the eBay Refurbished programme. Certified Refurbished items are restored to like-new condition with new packaging and an extended warranty; Excellent, Very Good and Good grades are seller-refurbished and fully tested. All refurbished purchases include at least a 30-day free return window. RefurbMe only lists sellers with a high feedback rating (95%+ positive) and, for each product and condition, shows you the single cheapest qualifying offer.
Refurbished products	46 refurbished MacBook from £3,349 » 51 refurbished iPhone from £849 » 100 refurbished iPad from £259 » 21 refurbished iMac from £1,859 »	74 refurbished MacBook from £204 » 38 refurbished iPhone from £277 » 53 refurbished iPad from £254 » 52 refurbished iMac from £540 » 2 refurbished Mac Pro from £1,699 »
New Products	196 new MacBook from £599 » 76 new iPhone from £579 » 60 new iPad from £899 » 3 new Vision Pro from £3,199 »
Warranty	1 year Eligible for AppleCare+	1 year Refurbished items include at least a 1-year warranty (longer for Certified Refurbished), plus 30-day free returns.
Return Policy	2 weeks	1 month Free returns within a minimum of 30 days.
Shipping	Free Shipping costs are calculated and displayed before you complete your order on the Apple Online Store.	Free shipping on eBay Refurbished items.
Store pickup
International Shipping	Ships to United Kingdom by default	Yes
Payment Methods	Apple Pay, Apple Card, PayPal, Visa, Mastercard, American Express, Discover, Apple Gift card	Credit and debit cards, PayPal, Apple Pay, Google Pay.
Student Discount	Education discounts cannot be applied to refurbished products, but only to new products. (Link)	N/A
Battery Condition	Refurbished iOS devices will come with new battery and outer shell
Included Accessories	Every device will come with all original accessories, cables and operating systems	Items come in new packaging with original or new accessories and a manual (Certified Refurbished).
Excellent Condition (Grade A)	You will receive a “like new” device with genuine Apple replacement parts that has been thoroughly cleaned and inspected. Refurbished iOS devices will come with new battery and outer shell.	• Excellent / Certified Refurbished: looks and works like new with little to no signs of wear; Certified items include new packaging and the eBay Refurbished warranty.
Good Condition (Grade B)	N/A	• Very Good Refurbished: fully functional with minimal signs of cosmetic wear; professionally inspected, cleaned and tested.
Fair Condition (Grade C)	N/A	• Good Refurbished: fully functional with light to moderate cosmetic wear; professionally inspected and tested.
Parent Company	Apple, Inc	eBay Inc.
Headquarters Location	Cupertino, CA, US	San Jose, California
Incorporation Year	1976	1995
Support	https://www.apple.com/uk/contact/ 0800 107 6285	https://www.ebay.co.uk/help/home
Social Media	Wikipedia	Wikipedia Twitter Facebook Instagram Linkedin
Reviews
Listing Date on RefurbMe	September 2007	June 2026