Apple Store vs Reboxed: which is better for refurbished Apple?

Apple Store for more listings (206 against 1), iPhones, which Reboxed does not sell and iPads, which Reboxed does not sell. Reboxed for longer returns (30 days against 14 days).

Prices checked 13 Oct, 10:10. Sellers pay us a commission. It never changes the order. Is RefurbMe free to use?

Neither is cheapest for iPhones: Back Market starts at £65 today.

Where Apple Store and Reboxed differ

Each store's own terms. A check marks the better one where we can rank it.

Apple Store Reboxed

Warranty

1 yearEligible for AppleCare+
1 yearCovers technical defects and faulty parts. Accidental damage, cracked screens or cases, liquid damage, software and unlocking issues are not covered. A paid add-on extends cover to 24 months with a battery replacement.

Returns

14 days
30 days30-day money back guarantee with return postage paid by Reboxed, as long as the device is in the condition it arrived in

Battery

Refurbished iOS devices will come with new battery and outer shell
80%+At least 80%; 90% on Pristine; New Battery option on many iPhones

Accessories

Original Apple accessoriesEvery device will come with all original accessories, cables and operating systems
Not stated

Shipping

FreeShipping costs are calculated and displayed before you complete your order on the Apple Online Store.
FreeFree UK delivery, next day on orders placed by 2pm. Orders can take up to 24 hours to process. UK only.

Paying

Not statedApple Pay, Apple Card, PayPal, Visa, Mastercard, American Express, Discover, Apple Gift card
Installments availableKlarna (pay in 3, or over 6, 12, 24 or 36 months) and Clearpay. Card, PayPal, Apple Pay, Google Pay, Shop Pay, Klarna, Clearpay

Student discount

None
Not stated

The grades at Apple Store next to those at Reboxed

Same letter, different words. Every grade works fully; the grade describes looks. The photos follow the device you picked above.

Apple Store Reboxed

Grade A

You will receive a refurbished device with genuine Apple replacement parts (as needed) that has been thoroughly cleaned and inspected. Refurbished iOS devices will come with new battery and outer shell.
Original partsNew battery

Pristine and Excellent

Pristine: In perfect condition with zero blemishes. Screen perfectly fresh with no visible marks or scratches, casing flawless with no marks or scratches. Minimum of 90% battery.
Battery 90%+
Excellent: In excellent condition, may have minor signs of use. Screen and casing may show some light signs of use.
Grade A: Almost no visible marks

AAlmost no visible marks

Not sold

Apple Store has no grade B.

Great

May show some general signs of use but in good condition. The screen may have some signs of use you can't see when the screen is on, and the casing may show some small scratches and marks.
Grade B: Light marks on the body

BLight marks on the body

Not sold

Apple Store has no grade C.

Good

May show some noticeable wear and tear but works perfectly. The screen may have visible signs of use, hardly noticeable when it is on, and the casing may show moderate use including scratches and small indentations.
Grade C: Visible marks on body and screen

CVisible marks on body and screen

Apple Store or Reboxed?

Does Apple Store or Reboxed have the longer warranty?

The warranty on refurbished Apple devices lasts 1 year at both Apple Store and Reboxed, as of 13 October 2026. On returns, the figures are 14 days at Apple Store and 30 days at Reboxed. Each figure is the minimum every listing at the store carries, so some listings come with more. Apple Store's policy says: "Eligible for AppleCare+."

Does Apple Store or Reboxed give longer to return a device?

Reboxed gives at least 30 days to return a refurbished Apple device, against at least 14 days at Apple Store, as of 13 October 2026. On warranty, the figures are 1 year at Apple Store and 1 year at Reboxed.

How do the grades at Apple Store and Reboxed compare?

Apple Store sells refurbished Apple devices in Grade A; Reboxed sells Excellent, Great and Good. The same name can mean different things at each store, so compare each store's own wording. Every grade works fully; the grade only describes how the casing and screen look.

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