Back Market vs Reboxed: which is better for refurbished Apple?

Back Market for more listings (1,265 against 1), iPhones, which Reboxed does not sell and iPads, which Reboxed does not sell. Reboxed is not ahead on any row we can rank today.

Prices checked 13 Oct, 10:10. Sellers pay us a commission. It never changes the order. Is RefurbMe free to use?

Where Back Market and Reboxed differ

Each store's own terms. A check marks the better one where we can rank it.

Back Market Reboxed

Warranty

1 year
1 yearCovers technical defects and faulty parts. Accidental damage, cracked screens or cases, liquid damage, software and unlocking issues are not covered. A paid add-on extends cover to 24 months with a battery replacement.

Returns

30 days
30 days30-day money back guarantee with return postage paid by Reboxed, as long as the device is in the condition it arrived in

Battery

80%+Above 80% capacity
80%+At least 80%; 90% on Pristine; New Battery option on many iPhones

Accessories

Compatible chargerAll smartphones offered on Back Market are delivered with a compatible phone charger. To avoid electronic waste, our devices are delivered without earphones.
Not stated

Shipping

Not stated
FreeFree UK delivery, next day on orders placed by 2pm. Orders can take up to 24 hours to process. UK only.

Paying

Not statedVisa, MasterCard and Paypal
Installments availableKlarna (pay in 3, or over 6, 12, 24 or 36 months) and Clearpay. Card, PayPal, Apple Pay, Google Pay, Shop Pay, Klarna, Clearpay

Student discount

YesStudents get 5% off absolutely everything on Back Market!
Not stated

The grades at Back Market next to those at Reboxed

Same letter, different words. Every grade works fully; the grade describes looks. The photos follow the device you picked above.

Back Market Reboxed

Premium and Excellent

Premium: Their screens and bodies have almost no signs of use; they contain only genuine manufacturer parts and batteries; and their batteries have a minimum capacity of 90%.
Battery 90%+Original parts
Excellent: The body may have very light micro-scratches that are invisible at a distance of 8 inches (a bit longer than a standard-sized pencil) or more. For items with screens, the screen will have no scratches.
Checked from 8 in awayScreen: no scratches

Pristine and Excellent

Pristine: In perfect condition with zero blemishes. Screen perfectly fresh with no visible marks or scratches, casing flawless with no marks or scratches. Minimum of 90% battery.
Battery 90%+
Excellent: In excellent condition, may have minor signs of use. Screen and casing may show some light signs of use.
Grade A: Almost no visible marks

AAlmost no visible marks

Good

The body may have light micro-scratches that are invisible at a distance of 20 inches (about an arm's length) or more. For items with screens, the screen will have no scratches.
Checked from 20 in awayScreen: no scratches

Great

May show some general signs of use but in good condition. The screen may have some signs of use you can't see when the screen is on, and the casing may show some small scratches and marks.
Grade B: Light marks on the body

BLight marks on the body

Fair

The body may have a few visible scratches and dents that don't affect performance. Devices with screens may have light scratches that are slightly visible when the device is on.

Good

May show some noticeable wear and tear but works perfectly. The screen may have visible signs of use, hardly noticeable when it is on, and the casing may show moderate use including scratches and small indentations.
Grade C: Visible marks on body and screen

CVisible marks on body and screen

Back Market or Reboxed?

Does Back Market or Reboxed have the longer warranty?

The warranty on refurbished Apple devices lasts 1 year at both Back Market and Reboxed, as of 13 October 2026. On returns, the figures are 30 days at Back Market and 30 days at Reboxed. On battery health, the figures are 80%+ at Back Market and 80%+ at Reboxed. Reboxed's policy says: "Covers technical defects and faulty parts."

Does Back Market or Reboxed give longer to return a device?

Back Market and Reboxed both give at least 30 days to return a refurbished Apple device, as of 13 October 2026. On warranty, the figures are 1 year at Back Market and 1 year at Reboxed. On battery health, the figures are 80%+ at Back Market and 80%+ at Reboxed.

How do the grades at Back Market and Reboxed compare?

Back Market sells refurbished Apple devices in Excellent, Good and Fair; Reboxed sells Excellent, Great and Good. The same name can mean different things at each store, so compare each store's own wording. Every grade works fully; the grade only describes how the casing and screen look.

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