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    Back Market vs. Loop Mobile

    Back Market and Loop Mobile both sell refurbished Apple products. Here is how their warranty, returns and catalogue compare.

    Back Market offers a 1 year warranty with 1 month returns. Loop Mobile offers a 1 year warranty with 1 month returns.

    Back Market currently lists 1252 refurbished devices from £340. Loop Mobile lists 42 from £229.

    Back Market logo Back Market Refurb Profile »
    Loop Mobile logo Loop Mobile Refurb Profile »
    Summary
    • Premium renewed electronics marketplace
    • Each device is tested and renewed by experts
    • Refurbished by Apple products available in store
    • 1-year warranty + 30-day money-back guarantee
    • Free shipping on all products
    • Refurbished Apple devices graded Fair, Good, Excellent and Premium
    • Every device passes a 75-point check
    • Battery health of at least 80%, 90% on Premium
    • 12-month warranty, free delivery and 30-day returns
    Refurbished products
    Warranty 1 year 1 year
    Accidental damage, water damage and batteries are not covered
    Return Policy 1 month 1 month
    Free returns with a prepaid label; the item must be unused, in its original packaging with all accessories
    Shipping Free
    Free DPD delivery (1-2 days). Orders before 1pm ship the same business day.
    Payment Methods

    Visa, MasterCard and Paypal

    Student Discount

    Students get 5% off absolutely everything on Back Market! (Link)

    N/A

    Battery Condition Above 80% capacity At least 80%; 90% on Premium; 100% on New Battery options
    Included Accessories All smartphones offered on Back Market are delivered with a compatible phone charger. To avoid electronic waste, our devices are delivered without earphones.
    Excellent Condition (Grade A)

    • Premium: Their screens and bodies have almost no signs of use; they contain only genuine manufacturer parts and batteries; and their batteries have a minimum capacity of 90%.
    • Excellent: The body may have very light micro-scratches that are invisible at a distance of 8 inches (a bit longer than a standard-sized pencil) or more. For items with screens, the screen will have no scratches.

    • Premium: Our Premium devices come with 90% battery life, exceeding the industry standard of 80%. The body and screen will show little-to-no signs of use, functioning as if new out of the box.
    • Excellent: Our Excellent devices may have very light micro-scratches on the body that are not noticeable with normal use. The screen might show some extremely light signs of use, but these are not visible when the device is in use. These devices function like new.

    Good Condition (Grade B)

    • Good: The body may have light micro-scratches that are invisible at a distance of 20 inches (about an arm's length) or more. For items with screens, the screen will have no scratches.

    • Good: Good devices will have some light scratches on the body or possibly a small dent or two. The screen may also show very light signs of use, but these are not noticeable during regular use. Despite these cosmetic imperfections, the device operates like new.

    Fair Condition (Grade C)

    • Fair: The body may have a few visible scratches and dents that don't affect performance. Devices with screens may have light scratches that are slightly visible when the device is on.

    • Fair: Fair devices exhibit more pronounced cosmetic wear, such as slightly deeper scratches or dents on the body. Screens may have light scratches that are slightly visible when the device is on. Even with these signs of wear, the device functions perfectly.

    Parent Company Back Market SAS
    Headquarters Location usParis
    Incorporation Year 2014
    Support
    +44 1782 493 187 (Mon-Fri 8:30am-4:30pm)
    Social Media
    Reviews
    Trustpilot | Link
    Facebook | Link
    Listing Date on RefurbMe November 2020 October 2026

    Frequently asked questions

    Does Back Market or Loop Mobile offer a longer warranty?

    Back Market provides a 1 year warranty and Loop Mobile provides a 1 year warranty. Both offer the same warranty length.

    Which has a better return policy, Back Market or Loop Mobile?

    Back Market accepts returns within 1 month and Loop Mobile within 1 month. Both offer the same return window.

    Is Back Market or Loop Mobile cheaper for refurbished Apple products?

    Prices vary by model and condition. Back Market lists devices from £340 and Loop Mobile from £229. Compare live prices on RefurbMe to find the best deal today.