Back Market vs. Loop Mobile
Back Market and Loop Mobile both sell refurbished Apple products. Here is how their warranty, returns and catalogue compare.
Back Market offers a 1 year warranty with 1 month returns. Loop Mobile offers a 1 year warranty with 1 month returns.
Back Market currently lists 2096 refurbished devices from $282. Loop Mobile lists 52 from $469.
| Summary |
|
|
|---|---|---|
| Refurbished products | ||
| Warranty | 1 year |
1 year
Accidental damage, water damage and batteries are not covered |
| Return Policy |
1 month
No restocking fees |
1 month
Free returns with a prepaid label; the item must be unused, in its original packaging with all accessories |
| Shipping |
Free
Free shipping to 48 contiguous United States |
Free
Free FedEx 2nd Day (2-3 days for phones and tablets, 3-5 days for MacBooks). Orders before 1pm EST ship the same business day. No PO boxes. |
| Store pickup | ||
| International Shipping |  Ships to United States by default
You can ship US products to your country, with a package forwarder » | Ships to United States by default
You can ship US products to your country, with a package forwarder » |
| Installment Payments | Possible with Affirm starting at 0% APR | |
| Payment Methods | Visa, Mastercard, Discover, American Express, PayPal | |
| Student Discount | 5% off for college students (Link) | N/A |
| Wholesale | Submit a request (Link) | N/A |
| Battery Condition | Above 80% capacity | At least 80%; 90% on Premium; 100% on New Battery options |
| Included Accessories | Both OEM and compatible available depending on seller | |
| Excellent Condition (Grade A) | • Premium: Their screens and bodies have almost no signs of use; they contain only genuine manufacturer parts and batteries; and their batteries have a minimum capacity of 90%. | • Premium: Our Premium devices come with 90% battery life, exceeding the industry standard of 80%. The body and screen will show little-to-no signs of use, functioning as if new out of the box. |
| Good Condition (Grade B) | • Good: The body may have light micro-scratches that are invisible at a distance of 20 inches (about an arm's length) or more. For items with screens, the screen will have no scratches. | • Good: Good devices will have some light scratches on the body or possibly a small dent or two. The screen may also show very light signs of use, but these are not noticeable during regular use. Despite these cosmetic imperfections, the device operates like new. |
| Fair Condition (Grade C) | • Fair: The body may have a few visible scratches and dents that don't affect performance. Devices with screens may have light scratches that are slightly visible when the device is on. | • Fair: Fair devices exhibit more pronounced cosmetic wear, such as slightly deeper scratches or dents on the body. Screens may have light scratches that are slightly visible when the device is on. Even with these signs of wear, the device functions perfectly. |
| Parent Company | Back Market, Inc. | |
| Headquarters Location | Brooklyn, NY
| |
| Incorporation Year | 2018 | |
| Support |
+1 786-977-8627
(Mon-Thu 9am-5pm, Fri 9am-4pm EST) | |
| Social Media | ||
| Reviews | Review page on Back Market | Link Better Business Bureau | Link Trustpilot | Link Reseller Ratings | Link | |
| Listing Date on RefurbMe | July 2018 | October 2026 |
Back Market Refurb Profile »
Loop Mobile Refurb Profile »
Frequently asked questions
Does Back Market or Loop Mobile offer a longer warranty?
Back Market provides a 1 year warranty and Loop Mobile provides a 1 year warranty. Both offer the same warranty length.
Which has a better return policy, Back Market or Loop Mobile?
Back Market accepts returns within 1 month and Loop Mobile within 1 month. Both offer the same return window.
Is Back Market or Loop Mobile cheaper for refurbished Apple products?
Prices vary by model and condition. Back Market lists devices from $282 and Loop Mobile from $469. Compare live prices on RefurbMe to find the best deal today.