Gazelle vs. Back Market

Ready, Set, Go! Compare between these two refurbishers.

Summary
  • 30-point quality inspection.
  • Easy 30-day returns.
  • A great deal on gently used device.
  • No contracts or strings attached
  • Premium renewed electronics marketplace
  • Each device is tested and renewed by experts
  • Refurbished by Apple products available in store
  • 1-year warranty + 30-day money-back guarantee
Refurbished products
Warranty 1 month
A year warranty coverage is possible for an extra
1 year
Return Policy 1 month 1 month
No restocking fees
Shipping Free Free
Free shipping to 48 contiguous United States
Store pickup
International Shipping us Ships to United States by default
You can ship US products to your country, tax-free, with My US »
Installment Payments

Possible with Affirm starting at 0% APR

N/A

Payment Methods

Visa, Mastercard, American Express, Discover, PayPal, Affirm

Visa, Mastercard, Discover, American Express, PayPal

Student Discount

N/A

5% off for college students (Link)

Wholesale

Submit a request (Link)

Submit a request (Link)

Battery Condition Above 80% capacity Above 85% capacity
Included Accessories Only a compatible charger is included Both OEM and compatible available depending on seller
Excellent Condition (Grade A)

• Excellent: The best condition Gazelle has to offer. The screen and body of the device are in excellent condition.

• Mint: No scratches, exterior looks new. For smartphones and tablets: the screen is intact and without scratches.
• Very good: Light scratches on the exterior, invisible from more than 8 inches away. For smartphones and tablets: the screen is intact and without scratches.

Good Condition (Grade B)

• Good: The screens of these devices are in very good condition. There are light scuffs or nicks that do not affect the functionality of the phone.

• Good: Light scratches on the exterior visible from more than 8 inches away. For smartphones and tablets: the screen is intact and without scratches.

Fair Condition (Grade C)

• Fair: The screens of these devices are in good condition. There is some wear and tear that does not affect the functionnality of the phone.

• Fair: Light but visible scratches on the exterior. For smartphones and tablets: the screen may have small scratches, invisible when the device is on.
• Stallone: There may be visible scratches/dents on the external shell. For smartphones and tablets: the screen may have small scratches, invisible when it is on.

Parent Company ecoATM, LLC Back Market, Inc.
Headquarters Location usSan Diego, CA usBrooklyn, NY
Incorporation Year 2007 2018
Support
1-800-429-3553 (6am - 5pm PT Everyday)
Social Media
Reviews
Review page on Gazelle | Link
A rating (Accredited in 2017)
Better Business Bureau | Report
Trustpilot: 2.5 out of 5 | out of
Reseller Ratings: 1 out of 5 | out of
Review page on Back Market | Link
A+ rating (Accredited in 2018)
Better Business Bureau | Report
Trustpilot: 4.7 out of 5 | out of
Reseller Ratings: 1 out of 5 | out of
Listing Date on RefurbMe August 2016 July 2018