Gazelle vs. Amazon

Ready, Set, Go! Compare between these two refurbishers.

	Gazelle Refurb Profile »	Amazon Refurb Profile »
Summary	30-point quality inspection. Easy 30-day returns. A great deal on gently used device. No contracts or strings attached	Selling both new and certified Amazon Renewed Products Includes Amazon Warehouse deals Most products are eligible for Amazon Prime Amazon Renewed are inspected and tested by qualified suppliers to work and look like new, and are backed for 1 year by the Amazon Renewed Guarantee.
Refurbished products	2 refurbished MacBooks from $1,006 » 571 refurbished iPhones from $449 » 15 refurbished iPads from $279 »
New Products		17 new MacBooks from $3,299 » 12 new iPhones from $941 » 4 new iPads from $567 » 4 new iMac from $1,679 » 6 new Apple Watch from $349 »
Warranty	1 month A year warranty coverage is possible for an extra	3 months 1 year warranty under Renewed Premium package. New products have the standard 1-year manufacturer warranty.
Return Policy	1 month	1 month Amazon Renewed products can be returned within 90 days of receipt of shipment, and qualify for free return shipping. If your return is not the result of an Amazon error, or defective, Amazon will not refund the original shipping fees. Products sold by third-party sellers, follow the standard 30-day Amazon return policy.
Shipping	Free	Free Free shipping for orders over $25. Most of the products are eligible for Amazon Prime.
Store pickup
International Shipping	Ships to United States by default You can ship US products to your country, tax-free, with My US »	true
Installment Payments	Possible with Affirm starting at 0% APR
Payment Methods	Visa, Mastercard, American Express, Discover, PayPal, Affirm	VISA, MasterCard, Amex, Dinners Club, Discover, JCB, Union Pay, US based personal checking account
Sales tax policy
Wholesale	Submit a request (Link)	N/A
Battery Condition	Above 80% capacity	Minimum 80% battery life
Included Accessories	Only a compatible charger is included	Compatible MFi Certified charger and cable. No headphones.
Excellent Condition (Grade A)	• Excellent: The best condition Gazelle has to offer. The screen and body of the device are in excellent condition.	• Renewed Premium: Products are shipped and sold by Amazon and have been certified to work and look like new. They have an increased battery life (min 90% battery capacity) and come with an Amazon-branded box and generic accessories which are in brand new condition. Renewed Premium products are not Apple certified but come with a one-year full satisfaction guarantee.
Good Condition (Grade B)	• Good: The screens of these devices are in very good condition. There are light scuffs or nicks that do not affect the functionality of the phone.	• Renewed: Product works and looks like new. Backed by the 90-day Amazon Renewed Guarantee. Product will have a battery which exceeds 80% capacity relative to new
Fair Condition (Grade C)	• Fair: The screens of these devices are in good condition. There is some wear and tear that does not affect the functionnality of the phone.	N/A
Parent Company	ecoATM, LLC	Amazon.com, Inc
Headquarters Location	San Diego, CA	Seattle, WA
Incorporation Year	2007	1994
Support	customercare@gazelle.com 1-800-429-3553 (6am - 5pm PT Everyday)	support@amazon.com https://www.amazon.com/gp/help/contact-us/general-questions.html?skip=true 877-375-9365 (24/7)
Social Media	Wikipedia Twitter Facebook Instagram	Wikipedia Twitter Facebook Instagram
Reviews	Review page on Gazelle \| Link A rating (Accredited in 2017) Better Business Bureau \| Report Trustpilot: 2.5 out of 5 \| out of Reseller Ratings: 1 out of 5 \| out of	B+ rating (Accredited in 1996) Better Business Bureau \| Report Trustpilot: 3.2 out of 5 \| out of Reseller Ratings: 1.22 out of 5 \| out of
Listing Date on RefurbMe	August 2016	February 2017