Gazelle vs. Amazon
Ready, Set, Go! Compare between these two refurbishers.
Summary |
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Refurbished products | ||
New Products | ||
Warranty |
1 month
A year warranty coverage is possible for an extra |
3 months
1 year warranty under Renewed Premium package.
New products have the standard 1-year manufacturer warranty. |
Return Policy | 1 month |
1 month
Amazon Renewed products can be returned within 90 days of receipt of shipment, and qualify for free return shipping. If your return is not the result of an Amazon error, or defective, Amazon will not refund the original shipping fees.
Products sold by third-party sellers, follow the standard 30-day Amazon return policy. |
Shipping | Free |
Free
Free shipping for orders over $25. Most of the products are eligible for Amazon Prime. |
Store pickup | ||
International Shipping | ![]() ![]() | true |
Installment Payments | Possible with Affirm starting at 0% APR | |
Payment Methods | Visa, Mastercard, American Express, Discover, PayPal, Affirm | VISA, MasterCard, Amex, Dinners Club, Discover, JCB, Union Pay, US based personal checking account |
Sales tax policy | ||
Wholesale | Submit a request (Link) | N/A |
Battery Condition | Above 80% capacity | Minimum 80% battery life |
Included Accessories | Only a compatible charger is included | Compatible MFi Certified charger and cable. No headphones. |
Excellent Condition (Grade A) | • Excellent: The best condition Gazelle has to offer. The screen and body of the device are in excellent condition. | • Renewed Premium: Products are shipped and sold by Amazon and have been certified to work and look like new. They have an increased battery life (min 90% battery capacity) and come with an Amazon-branded box and generic accessories which are in brand new condition. Renewed Premium products are not Apple certified but come with a one-year full satisfaction guarantee. |
Good Condition (Grade B) | • Good: The screens of these devices are in very good condition. There are light scuffs or nicks that do not affect the functionality of the phone. | • Renewed: Product works and looks like new. Backed by the 90-day Amazon Renewed Guarantee. Product will have a battery which exceeds 80% capacity relative to new |
Fair Condition (Grade C) | • Fair: The screens of these devices are in good condition. There is some wear and tear that does not affect the functionnality of the phone. | N/A |
Parent Company | ecoATM, LLC | Amazon.com, Inc |
Headquarters Location | ![]() | ![]() |
Incorporation Year | 2007 | 1994 |
Support |
1-800-429-3553
(6am - 5pm PT Everyday) |
877-375-9365
(24/7) |
Social Media | ||
Reviews | Review page on Gazelle | Link Trustpilot: 2.5 out of 5 | out of Reseller Ratings: 1 out of 5 | out of | Trustpilot: 3.2 out of 5 | out of Reseller Ratings: 1.22 out of 5 | out of |
Listing Date on RefurbMe | August 2016 | February 2017 |