Amazon vs. Gazelle
Amazon and Gazelle both sell refurbished Apple products. Here is how their warranty, returns and catalogue compare.
Amazon offers a 3 months warranty with 1 month returns. Gazelle offers a 1 month warranty with 1 month returns.
Amazon currently lists 293 refurbished devices from $375. Gazelle lists 87 from $91.
| Summary |
|
|
|---|---|---|
| Refurbished products | ||
| Warranty |
3 months
1 year warranty under Renewed Premium package.
New products have the standard 1-year manufacturer warranty. |
1 month
A year warranty coverage is possible for an extra |
| Return Policy |
1 month
Amazon Renewed products can be returned within 90 days of receipt of shipment, and qualify for free return shipping. If your return is not the result of an Amazon error, or defective, Amazon will not refund the original shipping fees.
Products sold by third-party sellers, follow the standard 30-day Amazon return policy. | 1 month |
| Shipping |
Free
Free shipping for orders over $25. Most of the products are eligible for Amazon Prime. |
Free
Free Shipping to the lower 48 States |
| Store pickup | ||
| International Shipping | Yes |  Ships to United States by default
 You can ship US products to your country, tax-free, with My US » |
| Installment Payments | Possible with Affirm starting at 0% APR | |
| Payment Methods | VISA, MasterCard, Amex, Dinners Club, Discover, JCB, Union Pay, US based personal checking account | Visa, Mastercard, American Express, Discover, PayPal, Affirm |
| Sales tax policy | ||
| Wholesale | N/A | Submit a request (Link) |
| Battery Condition | Minimum 80% battery life | Above 80% capacity |
| Included Accessories | Compatible MFi Certified charger and cable. No headphones. | Only a compatible charger is included |
| Excellent Condition (Grade A) | • Renewed Premium: Products are shipped and sold by Amazon and have been certified to work and look like new. They have an increased battery life (min 90% battery capacity) and come with an Amazon-branded box and generic accessories which are in brand new condition. Renewed Premium products are not Apple certified but come with a one-year full satisfaction guarantee. | • Excellent: The best condition Gazelle has to offer. The screen and body of the device are in excellent condition. |
| Good Condition (Grade B) | • Renewed: Product works and looks like new. Backed by the 90-day Amazon Renewed Guarantee. Product will have a battery which exceeds 80% capacity relative to new | • Good: The screens of these devices are in very good condition. There are light scuffs or nicks that do not affect the functionality of the phone. |
| Fair Condition (Grade C) | N/A | • Fair: The screens of these devices are in good condition. There is some wear and tear that does not affect the functionnality of the phone. |
| Parent Company | Amazon.com, Inc | ecoATM, LLC |
| Headquarters Location | Seattle, WA
| San Diego, CA
|
| Incorporation Year | 1994 | 2007 |
| Support |
877-375-9365
(24/7) |
1-800-429-3553
(6am - 5pm PT Everyday) |
| Social Media | ||
| Reviews | Better Business Bureau | Link Trustpilot | Link Facebook | Link Reseller Ratings | Link | Review page on Gazelle | Link Better Business Bureau | Link Trustpilot | Link Reseller Ratings | Link |
| Listing Date on RefurbMe | February 2017 | August 2016 |
Amazon Refurb Profile »
Gazelle Refurb Profile »