Apple Store vs. Gazelle

Ready, Set, Go! Compare between these two refurbishers.

Summary
  • Manufacturer refurbished.
  • Each device goes through a rigorous 50 point inspection.
  • All of the Apple devices are securely erased, loaded with a fresh operating system.
  • Professionally tested by in-house certified technicians.
  • 30-point quality inspection.
  • Easy 30-day returns.
  • A great deal on gently used device.
  • No contracts or strings attached
Refurbished products
New Products
Warranty 1 year
Eligible for AppleCare+
1 month
A year warranty coverage is possible for an extra
Return Policy 2 weeks 1 month
Shipping Free
Store pickup
International Shipping us Ships to United States by default
You can ship US products to your country, tax-free, with My US »
Installment Payments

Interest-free through Apple Card

Possible with Affirm starting at 0% APR

Payment Methods

Apple Pay, Apple Card, PayPal, Visa, Mastercard, American Express, Discover, UnionPay, Apple Gift card

Visa, Mastercard, American Express, Discover, PayPal, Affirm

Student Discount

Education discounts cannot be applied to refurbished products, but only to new products. (Link)

N/A

Wholesale

N/A

Submit a request (Link)

Battery Condition Refurbished iOS devices will come with new battery and outer shell Above 80% capacity
Included Accessories Every device will come with all original accessories, cables and operating systems Only a compatible charger is included
Excellent Condition (Grade A)

You will receive a “like new” device with genuine Apple replacement parts that has been thoroughly cleaned and inspected. Refurbished iOS devices will come with new battery and outer shell.

• Excellent: The best condition Gazelle has to offer. The screen and body of the device are in excellent condition.

Good Condition (Grade B)

N/A

• Good: The screens of these devices are in very good condition. There are light scuffs or nicks that do not affect the functionality of the phone.

Fair Condition (Grade C)

N/A

• Fair: The screens of these devices are in good condition. There is some wear and tear that does not affect the functionnality of the phone.

Parent Company Apple, Inc ecoATM, LLC
Headquarters Location usCupertino, CA, US usSan Diego, CA
Incorporation Year 1976 2007
Support
1-800-429-3553 (6am - 5pm PT Everyday)
Social Media
Reviews
A- rating
Better Business Bureau | Report
Trustpilot: 1.6 out of 5 | out of
Reseller Ratings: 1 out of 5 | out of
Review page on Gazelle | Link
A rating (Accredited in 2017)
Better Business Bureau | Report
Trustpilot: 2.5 out of 5 | out of
Reseller Ratings: 1 out of 5 | out of
Listing Date on RefurbMe September 2007 August 2016