RefurbMe RefurbMe
Alerts
    We earn a commission from our links.

    Apple Store: warranty, returns and grades in plain words

    Since 1976Cupertino, CA, US372 live listings

    Device · lowest price at Apple Store

    180 iPads listed at Apple Store today.

    $459

    Lowest iPad Apple Store

    • 1 year warranty
    • 14-day returns
    • Free shipping
    See 180 iPads at Apple Store

    Prices checked Nov 12, 6:42 PM EST. Sellers pay us a commission. It never changes the order. Is RefurbMe free to use?

    See all US stores

    Apple Store's terms, in plain words

    Each term in Apple Store's own words, and what it means for you. A chip shows where Apple Store stands among the other US stores.

    Warranty

    The same as 5 of 8 other US stores

    From Apple Store's policyEligible for AppleCare+

    What it means for youIf a fault appears within 1 year, Apple Store has to repair, replace or refund it.

    Returns

    Shorter than every other US store

    From Apple Store's policy14-day returns

    What it means for you14 days to change your mind and send it back.

    Battery

    From Apple Store's policyRefurbished iOS devices will come with new battery and outer shell

    In the box

    From Apple Store's policyEvery device will come with all original accessories, cables and operating systems

    What it means for youOriginal Apple accessories come in the box.

    Shipping

    From Apple Store's policyShipping costs are calculated and displayed before you complete your order on the Apple Online Store.

    What it means for youRefurbMe's prices for Apple Store include free shipping.

    Paying

    From Apple Store's policyInterest-free through Apple Card. Apple Pay, Apple Card, PayPal, Visa, Mastercard, American Express, Discover, UnionPay, Apple Gift card

    What it means for youYou can pay in installments.

    Who runs Apple Store?

    Company
    Apple, Inc
    Headquarters
    Cupertino, CA, US
    Founded
    1976, 50 years ago

    What Apple Store's grades look like

    Every grade works fully; the grade describes looks. Each store words its own grades, so here is how the others name the same one. The photos follow the device you picked above.

    Grade A: Almost no visible marks

    AGrade A

    You will receive a refurbished device with genuine Apple replacement parts (as needed) that has been thoroughly cleaned and inspected....

    • Back Market: Excellent
    • Amazon Renewed: Excellent
    • Mac of All Trades: Excellent
    • eBay Refurbished: Excellent

    Apple Store and its alternatives

    Each matchup puts prices, policies and reviews side by side.

    Apple Store vs Back MarketBack Market: iPhone from $63 ($396 less), 30-day returns Apple Store vs Amazon RenewedAmazon Renewed: shorter warranty (3 months), iPhone from $99 ($360 less) Apple Store vs Mac of All TradesMac of All Trades: shorter warranty (1 month), iPhone from $624 ($165 more) Apple Store vs eBay RefurbishedeBay Refurbished: iPhone from $119 ($340 less), 30-day returns Apple Store vs MacSales.comMacSales.com: iPhone from $199 ($260 less), 30-day returns Apple Store vs GazelleGazelle: shorter warranty (1 month), iPhone from $92 ($367 less) Apple Store vs MacPro-LAMacPro-LA: iPhone from $389 ($70 less), 30-day returns Apple Store vs Loop MobileLoop Mobile: iPhone from $454 ($5 less), 30-day returns

    Questions about Apple Store

    What warranty does Apple Store offer?

    Apple Store's warranty on refurbished Apple devices lasts 1 year, as of November 12, 2026. That is the same as 5 of 8 other US stores. Apple Store's policy says: "Eligible for AppleCare+." Apple Store also gives 14 days to return a device.

    What do Apple Store's grades mean?

    Apple Store sells refurbished Apple devices in one grade only, Grade A. Every grade works fully; the grade only describes how the casing and screen look. The same name can mean different things at each store, so compare each store's own wording.

    Does Apple Store offer free shipping?

    RefurbMe's Apple Store prices include free shipping, as of November 12, 2026. RefurbMe's prices include free shipping at 8 of the 8 other US stores it tracks. Apple Store's policy says: "Shipping costs are calculated and displayed before you complete your order on the Apple Online Store."

    Who runs Apple Store?

    Apple Store is run by Apple, Inc, founded in 1976 and based in Cupertino, CA, US. Apple Store has profiles on Better Business Bureau, Trustpilot and ResellerRatings. RefurbMe's live listings hold 372 refurbished Apple devices from Apple Store, as of November 12, 2026. Read our guide to Apple Store.