Apple Store vs. Loop Mobile
Apple Store and Loop Mobile both sell refurbished Apple products. Here is how their warranty, returns and catalogue compare.
Apple Store offers a 1 year warranty with 2 weeks returns. Loop Mobile offers a 1 year warranty with 1 month returns.
Apple Store currently lists 366 refurbished devices from $209. Loop Mobile lists 52 from $469.
| Summary |
|
|
|---|---|---|
| Refurbished products | ||
| Warranty |
1 year
Eligible for AppleCare+ |
1 year
Accidental damage, water damage and batteries are not covered |
| Return Policy | 2 weeks |
1 month
Free returns with a prepaid label; the item must be unused, in its original packaging with all accessories |
| Shipping |
Free
Shipping costs are calculated and displayed before you complete your order on the Apple Online Store. |
Free
Free FedEx 2nd Day (2-3 days for phones and tablets, 3-5 days for MacBooks). Orders before 1pm EST ship the same business day. No PO boxes. |
| Store pickup | ||
| International Shipping |  Ships to United States by default
| Ships to United States by default
You can ship US products to your country, with a package forwarder » |
| Installment Payments | Interest-free through Apple Card | |
| Payment Methods | Apple Pay, Apple Card, PayPal, Visa, Mastercard, American Express, Discover, UnionPay, Apple Gift card | |
| Student Discount | Education discounts cannot be applied to refurbished products, but only to new products. (Link) | N/A |
| Battery Condition | Refurbished iOS devices will come with new battery and outer shell | At least 80%; 90% on Premium; 100% on New Battery options |
| Included Accessories | Every device will come with all original accessories, cables and operating systems | |
| Excellent Condition (Grade A) | You will receive a refurbished device with genuine Apple replacement parts (as needed) that has been thoroughly cleaned and inspected. Refurbished iOS devices will come with new battery and outer shell. | • Premium: Our Premium devices come with 90% battery life, exceeding the industry standard of 80%. The body and screen will show little-to-no signs of use, functioning as if new out of the box. |
| Good Condition (Grade B) | N/A | • Good: Good devices will have some light scratches on the body or possibly a small dent or two. The screen may also show very light signs of use, but these are not noticeable during regular use. Despite these cosmetic imperfections, the device operates like new. |
| Fair Condition (Grade C) | N/A | • Fair: Fair devices exhibit more pronounced cosmetic wear, such as slightly deeper scratches or dents on the body. Screens may have light scratches that are slightly visible when the device is on. Even with these signs of wear, the device functions perfectly. |
| Parent Company | Apple, Inc | |
| Headquarters Location | Cupertino, CA, US
| |
| Incorporation Year | 1976 | |
| Support |
1-800-275-2273
(24/7) |
+1 786-977-8627
(Mon-Thu 9am-5pm, Fri 9am-4pm EST) |
| Social Media | ||
| Reviews | Better Business Bureau | Link Trustpilot | Link Reseller Ratings | Link | |
| Listing Date on RefurbMe | September 2007 | October 2026 |
Apple Store Refurb Profile »
Loop Mobile Refurb Profile »
Frequently asked questions
Does Apple Store or Loop Mobile offer a longer warranty?
Apple Store provides a 1 year warranty and Loop Mobile provides a 1 year warranty. Both offer the same warranty length.
Which has a better return policy, Apple Store or Loop Mobile?
Apple Store accepts returns within 2 weeks and Loop Mobile within 1 month. Loop Mobile gives you more time to return.
Is Apple Store or Loop Mobile cheaper for refurbished Apple products?
Prices vary by model and condition. Apple Store lists devices from $209 and Loop Mobile from $469. Compare live prices on RefurbMe to find the best deal today.