Amazon vs. Loop Mobile

Amazon and Loop Mobile both sell refurbished Apple products. Here is how their warranty, returns and catalogue compare.

Amazon offers a 3 months warranty with 1 month returns. Loop Mobile offers a 1 year warranty with 1 month returns.

Amazon currently lists 451 refurbished devices from $373. Loop Mobile lists 52 from $469.

	Amazon Refurb Profile »	Loop Mobile Refurb Profile »
Summary	Selling both new and certified Amazon Renewed Products Includes Amazon Warehouse deals Most products are eligible for Amazon Prime Amazon Renewed are inspected and tested by qualified suppliers to work and look like new, and are backed for 1 year by the Amazon Renewed Guarantee.	Refurbished Apple devices graded Fair, Good, Excellent and Premium Every device passes a 75-point check Battery health of at least 80%, 90% on Premium 12-month warranty, free shipping and 30-day returns
Refurbished products	107 refurbished MacBook from $328 » 113 refurbished iPhone from $380 » 123 refurbished iPad from $279 » 59 refurbished iMac from $279 » 2 refurbished Mac Studio from $1,999 »	35 refurbished iPhone from $469 » 17 refurbished iPad from $1,601 »
Warranty	3 months 1 year warranty under Renewed Premium package. New products have the standard 1-year manufacturer warranty.	1 year Accidental damage, water damage and batteries are not covered
Return Policy	1 month Amazon Renewed products can be returned within 90 days of receipt of shipment, and qualify for free return shipping. If your return is not the result of an Amazon error, or defective, Amazon will not refund the original shipping fees. Products sold by third-party sellers, follow the standard 30-day Amazon return policy.	1 month Free returns with a prepaid label; the item must be unused, in its original packaging with all accessories
Shipping	Free Free shipping for orders over $25. Most of the products are eligible for Amazon Prime.	Free Free FedEx 2nd Day (2-3 days for phones and tablets, 3-5 days for MacBooks). Orders before 1pm EST ship the same business day. No PO boxes.
Store pickup
International Shipping	Yes	Ships to United States by default You can ship US products to your country, with a package forwarder »
Installment Payments
Payment Methods	VISA, MasterCard, Amex, Dinners Club, Discover, JCB, Union Pay, US based personal checking account
Sales tax policy
Battery Condition	Minimum 80% battery life	At least 80%; 90% on Premium; 100% on New Battery options
Included Accessories	Compatible MFi Certified charger and cable. No headphones.
Excellent Condition (Grade A)	• Premium: Screen: No scratches; Body: No signs of cosmetic damage (scratches, dents, and other) are visible when the product is held 12 inches away. Battery: >90% of original battery life. • Excellent: Screen: No scratches; Body: No signs of cosmetic damage (scratches, dents, and other) are visible when the product is held 12 inches away. Battery: >80% of original battery life.	• Premium: Our Premium devices come with 90% battery life, exceeding the industry standard of 80%. The body and screen will show little-to-no signs of use, functioning as if new out of the box. • Excellent: Our Excellent devices may have very light micro-scratches on the body that are not noticeable with normal use. The screen might show some extremely light signs of use, but these are not visible when the device is in use. These devices function like new.
Good Condition (Grade B)	• Good: Screen: No scratches; Body: Light scratches, barely visible when holding the product 12 inches away, and imperceptible to touch. Battery: >80% of original battery life.	• Good: Good devices will have some light scratches on the body or possibly a small dent or two. The screen may also show very light signs of use, but these are not noticeable during regular use. Despite these cosmetic imperfections, the device operates like new.
Fair Condition (Grade C)	• Acceptable: Screen: May have a small number of shallow scratches that are invisible when the screen is turned on; Body: Light scratches, clearly visible when holding the product 12 inches away, and perceptible to touch. It may have a maximum of three minor dents.	• Fair: Fair devices exhibit more pronounced cosmetic wear, such as slightly deeper scratches or dents on the body. Screens may have light scratches that are slightly visible when the device is on. Even with these signs of wear, the device functions perfectly.
Parent Company	Amazon.com, Inc
Headquarters Location	Seattle, WA
Incorporation Year	1994
Support	support@amazon.com https://www.amazon.com/gp/help/contact-us/general-questions.html?skip=true 877-375-9365 (24/7)	info@loopmobile.us https://loop-mobile.com/pages/contact +1 786-977-8627 (Mon-Thu 9am-5pm, Fri 9am-4pm EST)
Social Media	Wikipedia X Facebook Instagram
Reviews	Better Business Bureau \| Link Trustpilot \| Link Facebook \| Link Reseller Ratings \| Link
Listing Date on RefurbMe	February 2017	October 2026

Frequently asked questions

Does Amazon or Loop Mobile offer a longer warranty?

Amazon provides a 3 months warranty and Loop Mobile provides a 1 year warranty. Loop Mobile offers the longer coverage.

Which has a better return policy, Amazon or Loop Mobile?

Amazon accepts returns within 1 month and Loop Mobile within 1 month. Both offer the same return window.

Is Amazon or Loop Mobile cheaper for refurbished Apple products?

Prices vary by model and condition. Amazon lists devices from $373 and Loop Mobile from $469. Compare live prices on RefurbMe to find the best deal today.