Amazon vs. Back Market
Ready, Set, Go! Compare between these two refurbishers.
| Summary |
|
|
|---|---|---|
| Refurbished products | ||
| New Products | ||
| Warranty |
3 months
1 year warranty under Renewed Premium package.
New products have the standard 1-year manufacturer warranty. | 1 year |
| Return Policy |
1 month
Amazon Renewed products can be returned within 90 days of receipt of shipment, and qualify for free return shipping. If your return is not the result of an Amazon error, or defective, Amazon will not refund the original shipping fees.
Products sold by third-party sellers, follow the standard 30-day Amazon return policy. |
1 month
No restocking fees |
| Shipping |
Free
Free shipping for orders over $25. Most of the products are eligible for Amazon Prime. |
Free
Free shipping to 48 contiguous United States |
| Store pickup | ||
| International Shipping | Yes |  Ships to United States by default
 You can ship US products to your country, tax-free, with My US » |
| Installment Payments | Possible with Affirm starting at 0% APR | |
| Payment Methods | VISA, MasterCard, Amex, Dinners Club, Discover, JCB, Union Pay, US based personal checking account | Visa, Mastercard, Discover, American Express, PayPal |
| Student Discount | N/A | 5% off for college students (Link) |
| Sales tax policy | ||
| Wholesale | N/A | Submit a request (Link) |
| Battery Condition | Minimum 80% battery life | Above 80% capacity |
| Included Accessories | Compatible MFi Certified charger and cable. No headphones. | Both OEM and compatible available depending on seller |
| Excellent Condition (Grade A) | • Renewed Premium: Products are shipped and sold by Amazon and have been certified to work and look like new. They have an increased battery life (min 90% battery capacity) and come with an Amazon-branded box and generic accessories which are in brand new condition. Renewed Premium products are not Apple certified but come with a one-year full satisfaction guarantee. | • Excellent: Appearance is Like new. The body may have very light micro-scratches, invisible at a distance of 8 inches (a bit longer than a standard sized pencil) or more. For products with screens, the screen will have no scratches. Durability scores are high, and chances of encountering technical issues are very small. |
| Good Condition (Grade B) | • Renewed: Product works and looks like new. Backed by the 90-day Amazon Renewed Guarantee. Product will have a battery which exceeds 80% capacity relative to new | • Good: Light signs of wear. The body may have light micro-scratches, invisible at a distance of 20 inches (about an arm’s length) or more. For products with screens, the screen will have no scratches. Durability scores are above average, and chances of encountering technical issues are small. |
| Fair Condition (Grade C) | N/A | • Fair: Have signs of wear. The body may have a few visible scratches and dents that do not affect performance. For products with screens, the screen may have light scratches, invisible when the screen is on. Durability scores are average, and still correspond with the quality levels required by Back Market's quality charter. |
| Parent Company | Amazon.com, Inc | Back Market, Inc. |
| Headquarters Location | Seattle, WA
| Brooklyn, NY
|
| Incorporation Year | 1994 | 2018 |
| Support |
877-375-9365
(24/7) | |
| Social Media | ||
| Reviews | Review page on Back Market | Link | |
| Listing Date on RefurbMe | February 2017 | July 2018 |
Amazon Refurb Profile »
Back Market Refurb Profile »