Amazon vs. Back Market

Ready, Set, Go! Compare between these two refurbishers.

Summary
  • Selling both new and certified Amazon Renewed Products
  • Includes Amazon Warehouse deals
  • Most products are eligible for Amazon Prime
  • Amazon Renewed are inspected and tested by qualified suppliers to work and look like new, and are backed for 1 year by the Amazon Renewed Guarantee.
  • Premium renewed electronics marketplace
  • Each device is tested and renewed by experts
  • Refurbished by Apple products available in store
  • 1-year warranty + 30-day money-back guarantee
Refurbished products
Warranty 3 months
1 year warranty under Renewed Premium package. New products have the standard 1-year manufacturer warranty.
1 year
Return Policy 1 month
Amazon Renewed products can be returned within 90 days of receipt of shipment, and qualify for free return shipping. If your return is not the result of an Amazon error, or defective, Amazon will not refund the original shipping fees. Products sold by third-party sellers, follow the standard 30-day Amazon return policy.
1 month
No restocking fees
Shipping Free
Free shipping for orders over $25. Most of the products are eligible for Amazon Prime.
Free
Free shipping to 48 contiguous United States
Store pickup
International Shipping true us Ships to United States by default
You can ship US products to your country, tax-free, with My US »
Installment Payments

N/A

Payment Methods

VISA, MasterCard, Amex, Dinners Club, Discover, JCB, Union Pay, US based personal checking account

Visa, Mastercard, Discover, American Express, PayPal

Student Discount

N/A

5% off for college students (Link)

Sales tax policy
Wholesale

N/A

Submit a request (Link)

Battery Condition Minimum 80% battery life Above 85% capacity
Included Accessories Compatible MFi Certified charger and cable. No headphones. Both OEM and compatible available depending on seller
Excellent Condition (Grade A)

• Renewed Premium: Products are shipped and sold by Amazon and have been certified to work and look like new. They have an increased battery life (min 90% battery capacity) and come with an Amazon-branded box and generic accessories which are in brand new condition. Renewed Premium products are not Apple certified but come with a one-year full satisfaction guarantee.

• Mint: No scratches, exterior looks new. For smartphones and tablets: the screen is intact and without scratches.
• Very good: Light scratches on the exterior, invisible from more than 8 inches away. For smartphones and tablets: the screen is intact and without scratches.

Good Condition (Grade B)

• Renewed: Product works and looks like new. Backed by the 90-day Amazon Renewed Guarantee. Product will have a battery which exceeds 80% capacity relative to new

• Good: Light scratches on the exterior visible from more than 8 inches away. For smartphones and tablets: the screen is intact and without scratches.

Fair Condition (Grade C)

N/A

• Fair: Light but visible scratches on the exterior. For smartphones and tablets: the screen may have small scratches, invisible when the device is on.
• Stallone: There may be visible scratches/dents on the external shell. For smartphones and tablets: the screen may have small scratches, invisible when it is on.

Parent Company Amazon.com, Inc Back Market, Inc.
Headquarters Location usSeattle, WA usBrooklyn, NY
Incorporation Year 1994 2018
Support
Social Media
Reviews
B+ rating (Accredited in 1996)
Better Business Bureau | Report
Trustpilot: 3.2 out of 5 | out of
Reseller Ratings: 1.22 out of 5 | out of
Review page on Back Market | Link
A+ rating (Accredited in 2018)
Better Business Bureau | Report
Trustpilot: 4.7 out of 5 | out of
Reseller Ratings: 1 out of 5 | out of
Listing Date on RefurbMe February 2017 July 2018