Amazon Renewed: warranty, returns and grades in plain words

Since 1994Seattle, WA438 live listings

Device · lowest price at Amazon Renewed

120 iPhones listed at Amazon Renewed today.

$95

Lowest iPhone Amazon Renewed

  • 3 months warranty
  • 90-day returns
  • Free shipping
See 120 iPhones at Amazon Renewed

Prices checked Nov 7, 3:59 PM EST. Sellers pay us a commission. It never changes the order. Is RefurbMe free to use?

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Amazon Renewed's terms, in plain words

Each term in Amazon Renewed's own words, and what it means for you. A chip shows where Amazon Renewed stands among the other US stores.

Warranty

Shorter than 6 of 8 other US stores

From Amazon Renewed's policy1 year warranty under Renewed Premium package. New products have the standard 1-year manufacturer warranty.

What it means for youIf a fault appears within 3 months, Amazon Renewed has to repair, replace or refund it.

Returns

Longer than every other US store

From Amazon Renewed's policyAmazon Renewed products can be returned within 90 days of receipt of shipment, and qualify for free return shipping. If your return is not the result of an Amazon error, or defective, Amazon will not refund the original shipping fees. Products sold by third-party sellers, follow the standard 30-day Amazon return policy.

What it means for you90 days to change your mind and send it back.

Battery

The same as every other US store

From Amazon Renewed's policyMinimum 80% battery life

What it means for youAt least 80% of a new battery's capacity. Expect up to 20% less battery life than new on day one.

In the box

From Amazon Renewed's policyCompatible MFi Certified charger and cable. No headphones.

What it means for youAccessories that work, such as a charging cable, not necessarily made by Apple.

Shipping

From Amazon Renewed's policyFree shipping for orders over $25. Most of the products are eligible for Amazon Prime.

What it means for youRefurbMe's prices for Amazon Renewed include free shipping.

Paying

From Amazon Renewed's policyVISA, MasterCard, Amex, Diners Club, Discover, JCB, Union Pay, US based personal checking account

What it means for youPay in full, with no installment plan.

Who runs Amazon Renewed?

Company
Amazon.com, Inc
Headquarters
Seattle, WA
Founded
1994, 32 years ago

What Amazon Renewed's grades look like

Every grade works fully; the grade describes looks. Each store words its own grades, so here is how the others name the same one. The photos follow the device you picked above.

Grade A: Almost no visible marks

AExcellentand Premium

Screen: No scratches; Body: No signs of cosmetic damage (scratches, dents, and other) are visible when the product is held 12 inches away....

  • Back Market: Excellent
  • eBay Refurbished: Excellent
  • Apple Store: Grade A
  • Mac of All Trades: Excellent
Grade B: Light marks on the body

BGood

Screen: No scratches; Body: Light scratches, barely visible when holding the product 12 inches away, and imperceptible to touch. Battery:...

  • Back Market: Good
  • eBay Refurbished: Very Good
  • Mac of All Trades: Very Good
  • MacSales.com: Very Good
Grade C: Visible marks on body and screen

CAcceptable

Screen: May have a small number of shallow scratches that are invisible when the screen is turned on; Body: Light scratches, clearly...

  • Back Market: Fair
  • eBay Refurbished: Good
  • Mac of All Trades: Good
  • MacSales.com: Good

Questions about Amazon Renewed

What warranty does Amazon Renewed offer?

Amazon Renewed's warranty on refurbished Apple devices lasts 3 months, as of November 7, 2026. That is shorter than 6 of 8 other US stores. Back Market, Apple Store, MacSales.com, eBay Refurbished, Loop Mobile and MacPro-LA give the longest, 1 year. Amazon Renewed also gives 90 days to return a device.

What do Amazon Renewed's grades mean?

Amazon Renewed sells refurbished Apple devices in 3 grades: Excellent, Good and Acceptable. Every grade works fully; the grade only describes how the casing and screen look. The same name can mean different things at each store, so compare each store's own wording.

Does Amazon Renewed offer free shipping?

RefurbMe's Amazon Renewed prices include free shipping, as of November 7, 2026. RefurbMe's prices include free shipping at 8 of the 8 other US stores it tracks. Amazon Renewed's policy says: "Free shipping for orders over $25." Amazon Renewed gives 90 days to return a device, and its warranty lasts 3 months.

Who runs Amazon Renewed?

Amazon Renewed is run by Amazon.com, Inc, founded in 1994 and based in Seattle, WA. Amazon Renewed has profiles on Better Business Bureau, Trustpilot and ResellerRatings. RefurbMe's live listings hold 438 refurbished Apple devices from Amazon Renewed, as of November 7, 2026. Read our guide to Amazon Renewed.