Amazon vs. Loop Mobile

Amazon and Loop Mobile both sell refurbished Apple products. Here is how their warranty, returns and catalogue compare.

Amazon offers a 1 year warranty with 1 month returns. Loop Mobile offers a 1 year warranty with 1 month returns.

Amazon currently lists 244 refurbished devices from £375. Loop Mobile lists 42 from £229.

	Amazon Refurb Profile »	Loop Mobile Refurb Profile »
Summary	Selling both new and certified Amazon Renewed Products Includes Amazon Warehouse deals Most products are eligible for Amazon Prime Amazon Renewed are inspected and tested by qualified suppliers to work and look like new, and are backed for 1 year by the Amazon Renewed Guarantee.	Refurbished Apple devices graded Fair, Good, Excellent and Premium Every device passes a 75-point check Battery health of at least 80%, 90% on Premium 12-month warranty, free delivery and 30-day returns
Refurbished products	14 refurbished MacBook from £399 » 93 refurbished iPhone from £207 » 108 refurbished iPad from £69 » 7 refurbished iMac from £649 » 4 refurbished Mac Studio from £2,299 »	27 refurbished iPhone from £369 » 15 refurbished iPad from £229 »
Warranty	1 year	1 year Accidental damage, water damage and batteries are not covered
Return Policy	1 month	1 month Free returns with a prepaid label; the item must be unused, in its original packaging with all accessories
Shipping	Free All orders of £20 or more of eligible items, dispatched by Amazon, across any product category qualify for FREE Delivery.	Free Free DPD delivery (1-2 days). Orders before 1pm ship the same business day.
Store pickup
International Shipping	Yes	Ships to United Kingdom by default
Installment Payments
Payment Methods	Visa, Delta, Visa Electron, MasterCard, EuroCard, American Express, UK based Maestro and Solo
Battery Condition	Minimum 80% battery life	At least 80%; 90% on Premium; 100% on New Battery options
Included Accessories	Compatible MFi Certified charger and cable. No headphones.
Excellent Condition (Grade A)	• Premium: Screen: No scratches; Body: No signs of cosmetic damage (scratches, dents, and more) are visible when holding the product 30 centimeters away. Battery: >90% of original battery life. • Excellent: Screen: No scratches; Body: No signs of cosmetic damage (scratches, dents, and more) are visible when holding the product 30 centimeters away. Battery: >80% of original battery life.	• Premium: Our Premium devices come with 90% battery life, exceeding the industry standard of 80%. The body and screen will show little-to-no signs of use, functioning as if new out of the box. • Excellent: Our Excellent devices may have very light micro-scratches on the body that are not noticeable with normal use. The screen might show some extremely light signs of use, but these are not visible when the device is in use. These devices function like new.
Good Condition (Grade B)	• Good: Screen: No scratches; Body: Light scratches, barely visible when holding the product 30 centimeters away and imperceptible to touch. Battery: >80% of original battery life.	• Good: Good devices will have some light scratches on the body or possibly a small dent or two. The screen may also show very light signs of use, but these are not noticeable during regular use. Despite these cosmetic imperfections, the device operates like new.
Fair Condition (Grade C)	• Acceptable: Screen: May have a small number of shallow scratches, invisible when the screen is turned on; Body: Light scratches, clearly visible when holding the device 30 centimeters away and perceptible to touch. Battery: >80% of original battery life.	• Fair: Fair devices exhibit more pronounced cosmetic wear, such as slightly deeper scratches or dents on the body. Screens may have light scratches that are slightly visible when the device is on. Even with these signs of wear, the device functions perfectly.
Parent Company	Amazon.com, Inc
Headquarters Location	Seattle, WA
Incorporation Year	1994
Support	https://www.amazon.co.uk/gp/help/customer/contact-us?ie=UTF8&ref_=hp_ss_v3_cu_t4	orders@loop-mobile.co.uk https://uk.loop-mobile.com/pages/contact +44 1782 493 187 (Mon-Fri 8:30am-4:30pm)
Social Media	Wikipedia X Facebook Instagram
Reviews	Better Business Bureau \| Link Trustpilot \| Link Facebook \| Link Reseller Ratings \| Link
Listing Date on RefurbMe	November 2018	October 2026

Frequently asked questions

Does Amazon or Loop Mobile offer a longer warranty?

Amazon provides a 1 year warranty and Loop Mobile provides a 1 year warranty. Both offer the same warranty length.

Which has a better return policy, Amazon or Loop Mobile?

Amazon accepts returns within 1 month and Loop Mobile within 1 month. Both offer the same return window.

Is Amazon or Loop Mobile cheaper for refurbished Apple products?

Prices vary by model and condition. Amazon lists devices from £375 and Loop Mobile from £229. Compare live prices on RefurbMe to find the best deal today.