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    Reboxed: warranty, returns and grades in plain words

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    Reboxed's terms, in plain words

    Each term in Reboxed's own words, and what it means for you. A chip shows where Reboxed stands among the other UK stores.

    Warranty

    The same as every other UK store

    From Reboxed's policyCovers technical defects and faulty parts. Accidental damage, cracked screens or cases, liquid damage, software and unlocking issues are not covered. A paid add-on extends cover to 24 months with a battery replacement.

    What it means for youIf a fault appears within 1 year, Reboxed has to repair, replace or refund it.

    Returns

    The same as 4 of 8 other UK stores

    From Reboxed's policy30-day money back guarantee with return postage paid by Reboxed, as long as the device is in the condition it arrived in

    What it means for you30 days to change your mind and send it back.

    Battery

    The same as every other UK store

    From Reboxed's policyAt least 80%; 90% on Pristine; New Battery option on many iPhones

    What it means for youAt least 80% of a new battery's capacity. Expect up to 20% less battery life than new on day one.

    Shipping

    From Reboxed's policyFree UK delivery, next day on orders placed by 2pm. Orders can take up to 24 hours to process. UK only.

    What it means for youRefurbMe's prices for Reboxed include free shipping.

    Paying

    From Reboxed's policyKlarna (pay in 3, or over 6, 12, 24 or 36 months) and Clearpay. Card, PayPal, Apple Pay, Google Pay, Shop Pay, Klarna, Clearpay

    What it means for youYou can pay in installments.

    Reboxed and its alternatives

    Each matchup puts prices, policies and reviews side by side.

    Reboxed vs Back MarketBack Market: similar terms Reboxed vs eBay RefurbishedeBay Refurbished: similar terms Reboxed vs MusicMagpieMusicMagpie: 14-day returns Reboxed vs Amazon RenewedAmazon Renewed: similar terms Reboxed vs Apple StoreApple Store: 14-day returns Reboxed vs TLXTLX: 60-day returns Reboxed vs Loop MobileLoop Mobile: similar terms Reboxed vs Tech TradeTech Trade: 14-day returns

    Questions about Reboxed

    What warranty does Reboxed offer?

    Reboxed's warranty on refurbished Apple devices lasts 1 year, as of 13 October 2026. That is the same as every other UK store. Reboxed's policy says: "Covers technical defects and faulty parts." Reboxed also gives 30 days to return a device.

    What do Reboxed's grades mean?

    Reboxed sells refurbished Apple devices in 3 grades: Excellent, Great and Good. Every grade works fully; the grade only describes how the casing and screen look. For its lowest grade, Good, Reboxed's policy says: "May show some noticeable wear and tear but works perfectly." The same name can mean different things at each store, so compare each store's own wording.

    Does Reboxed offer free shipping?

    RefurbMe's Reboxed prices include free shipping, as of 13 October 2026. RefurbMe's prices include free shipping at 6 of the 8 other UK stores it tracks. Reboxed's policy says: "Free UK delivery, next day on orders placed by 2pm." Reboxed gives 30 days to return a device, and its warranty lasts 1 year.

    Is Reboxed legit?

    Here is what RefurbMe can check about Reboxed. Reboxed is a refurbisher RefurbMe lists. RefurbMe's live listings hold 1 refurbished Apple devices from Reboxed, as of 13 October 2026. Its warranty, returns and grades are on this page, in its own words.