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    Orchard vs. eBay

    Ready, Set, Go! Compare between these two refurbishers.

    Orchard logo Orchard Refurb Profile »
    eBay logo eBay Refurb Profile »
    Summary
    • 30-point quality inspection
    • Lifetime blacklist verification guarantee
    • 90 day warranty (option to upgrade to one year)
    • Free shipping and returns
    • eBay is a marketplace of vetted refurbished sellers, including the eBay Refurbished program.
    • Certified Refurbished items are restored to like-new condition with new packaging and an extended warranty; Excellent, Very Good and Good grades are seller-refurbished and fully tested.
    • All refurbished purchases include at least a 30-day free return window.
    • RefurbMe only lists sellers with a high feedback rating (95%+ positive) and, for each product and condition, shows you the single cheapest qualifying offer.
    Refurbished products
    Warranty 3 months
    3-month warranty and returns. Can be upgraded to 1-year with drop protection
    		1 year
    Refurbished items include at least a 1-year warranty (longer for Certified Refurbished), plus 30-day free returns.
    Return Policy 3 months
    No restocking fees, you no not pay return shipping, totally hassle free
    		 1 month
    Free returns within a minimum of 30 days.
    Shipping Free
    Free shipping on eBay Refurbished items.
    Store pickup
    International Shipping ca Ships to Canada by default Yes
    Installment Payments

    6 months, available with Paybright

    Payment Methods

    Mastercard, Visa, Amex, Visa debit, PayPal, Apple Pay, etransfer (contact support), Debit or Cash (in-store)

    Credit and debit cards, PayPal, Apple Pay, Google Pay.

    Student Discount

    N/A

    N/A

    Wholesale

    Send an email to bulk.purchases@getorchard.com (Link)

    N/A

    Battery Condition Above 80% capacity
    Included Accessories Compatible charger and block Items come in new packaging with original or new accessories and a manual (Certified Refurbished).
    Excellent Condition (Grade A)

    • Like New: Screen is mint, minimal or no scratches or scuffs on back/sides of phone

    • Excellent / Certified Refurbished: looks and works like new with little to no signs of wear; Certified items include new packaging and the eBay Refurbished warranty.

    Good Condition (Grade B)

    • Very Good: Screen is mint or near mint (only scratches that can be seen when tilting phone toward a light). Minor scratches and scuffs on sides/back of phone.

    • Very Good Refurbished: fully functional with minimal signs of cosmetic wear; professionally inspected, cleaned and tested.

    Fair Condition (Grade C)

    • Good: Clear signs of wear on screen, sides and back of the phone. No cracks and device is still fully functional.

    • Good Refurbished: fully functional with light to moderate cosmetic wear; professionally inspected and tested.

    Parent Company Orchard Labs Inc eBay Inc.
    Headquarters Location usToronto, ON usSan Jose, California
    Incorporation Year 2013 1995
    Support
    1-800-736-2703 (10am - 6pm ET Monday to Saturday)
    Social Media
    Reviews
    Listing Date on RefurbMe October 2016 June 2026