RefurbMe
ca
Alerts Support Stats Blog
We earn a commission when you follow links to make a purchase. Click here to learn more about how we make money.

    Orchard vs. eBay

    Orchard and eBay both sell refurbished Apple products. Here is how their warranty, returns and catalogue compare.

    Orchard offers a 3 months warranty with 3 months returns. eBay offers a 1 year warranty with 1 month returns.

    Orchard currently lists 120 refurbished devices from CA$239. eBay lists 312 from CA$65.

    Orchard logo Orchard Refurb Profile »
    eBay logo eBay Refurb Profile »
    Summary
    • 30-point quality inspection
    • Lifetime blacklist verification guarantee
    • 90 day warranty (option to upgrade to one year)
    • Free shipping and returns
    • eBay is a marketplace of vetted refurbished sellers, including the eBay Refurbished program.
    • Certified Refurbished items are restored to like-new condition with new packaging and an extended warranty; Excellent, Very Good and Good grades are seller-refurbished and fully tested.
    • All refurbished purchases include at least a 30-day free return window.
    • RefurbMe only lists sellers with a high feedback rating (95%+ positive) and, for each product and condition, shows you the single cheapest qualifying offer.
    Refurbished products
    Warranty 3 months
    3-month warranty and returns. Can be upgraded to 1-year with drop protection
    		1 year
    Refurbished items include at least a 1-year warranty (longer for Certified Refurbished), plus 30-day free returns.
    Return Policy 3 months
    No restocking fees, you no not pay return shipping, totally hassle free
    		 1 month
    Free returns within a minimum of 30 days.
    Shipping Free
    Free shipping on eBay Refurbished items.
    Store pickup
    International Shipping ca Ships to Canada by default Yes
    Installment Payments

    6 months, available with Paybright

    Payment Methods

    Mastercard, Visa, Amex, Visa debit, PayPal, Apple Pay, etransfer (contact support), Debit or Cash (in-store)

    Credit and debit cards, PayPal, Apple Pay, Google Pay.

    Student Discount

    N/A

    N/A

    Wholesale

    Send an email to bulk.purchases@getorchard.com (Link)

    N/A

    Battery Condition Above 80% capacity
    Included Accessories Compatible charger and block Items come in new packaging with original or new accessories and a manual (Certified Refurbished).
    Excellent Condition (Grade A)

    • Like New: Screen is mint, minimal or no scratches or scuffs on back/sides of phone

    • Excellent / Certified Refurbished: looks and works like new with little to no signs of wear; Certified items include new packaging and the eBay Refurbished warranty.

    Good Condition (Grade B)

    • Very Good: Screen is mint or near mint (only scratches that can be seen when tilting phone toward a light). Minor scratches and scuffs on sides/back of phone.

    • Very Good Refurbished: fully functional with minimal signs of cosmetic wear; professionally inspected, cleaned and tested.

    Fair Condition (Grade C)

    • Good: Clear signs of wear on screen, sides and back of the phone. No cracks and device is still fully functional.

    • Good Refurbished: fully functional with light to moderate cosmetic wear; professionally inspected and tested.

    Parent Company Orchard Labs Inc eBay Inc.
    Headquarters Location usToronto, ON usSan Jose, California
    Incorporation Year 2013 1995
    Support
    1-800-736-2703 (10am - 6pm ET Monday to Saturday)
    Social Media
    Reviews
    Better Business Bureau | Link
    Facebook | Link
    Trustpilot | Link
    Listing Date on RefurbMe October 2016 June 2026

    Frequently asked questions