Apple Store vs. Orchard
Ready, Set, Go! Compare between these two refurbishers.
| Summary |
|
|
|---|---|---|
| Refurbished products | ||
| New Products | ||
| Warranty |
1 year
Eligible for AppleCare+ |
3 months
3-month warranty and returns. Can be upgraded to 1-year with drop protection
|
| Return Policy | 15 days |
3 months
No restocking fees, you no not pay return shipping, totally hassle free |
| Shipping |
Free
Shipping costs are calculated and displayed before you complete your order on the Apple Online Store. | Free |
| Store pickup | ||
| International Shipping |  Ships to Canada by default
| |
| Installment Payments | Interest-free through Apple Card | 6 months, available with Paybright |
| Payment Methods | Apple Pay, Apple Card, PayPal, Visa, Mastercard, American Express, Discover, UnionPay, Apple Gift card | Mastercard, Visa, Amex, Visa debit, PayPal, Apple Pay, etransfer (contact support), Debit or Cash (in-store) |
| Student Discount | Education discounts cannot be applied to refurbished products, but only to new products. (Link) | N/A |
| Wholesale | N/A | Send an email to bulk.purchases@getorchard.com (Link) |
| Battery Condition | Refurbished iOS devices will come with new battery and outer shell | Above 80% capacity |
| Included Accessories | Every device will come with all original accessories, cables and operating systems | Compatible charger and block |
| Excellent Condition (Grade A) | You will receive a “like new” device with genuine Apple replacement parts that has been thoroughly cleaned and inspected. Refurbished iOS devices will come with new battery and outer shell. | • Like New: Screen is mint, minimal or no scratches or scuffs on back/sides of phone |
| Good Condition (Grade B) | N/A | • Very Good: Screen is mint or near mint (only scratches that can be seen when tilting phone toward a light). Minor scratches and scuffs on sides/back of phone. |
| Fair Condition (Grade C) | N/A | • Good: Clear signs of wear on screen, sides and back of the phone. No cracks and device is still fully functional. |
| Parent Company | Apple, Inc | Orchard Labs Inc |
| Headquarters Location |  Cupertino, CA, US
| Toronto, ON
|
| Incorporation Year | 1976 | 2013 |
| Support |
1-800-736-2703
(10am - 6pm ET Monday to Saturday) | |
| Social Media | ||
| Reviews | ||
| Listing Date on RefurbMe | September 2007 | October 2016 |
Apple Store Refurb Profile »
Orchard Refurb Profile »