Amazon vs. Orchard
Ready, Set, Go! Compare between these two refurbishers.
3-month warranty and returns. Can be upgraded to 1-year with drop protection
|Return Policy||1 month||
No restocking fees, you no not pay return shipping, totally hassle free
Most of the products are eligible to Amazon Prime. First orders of eligible items and orders including $35 or more of eligible items qualify for free shipping
|International Shipping||true||Ships to Canada by default|
6 months, available with Paybright
VISA, MasterCard, American Express debit or credit card
Mastercard, Visa, Amex, Visa debit, PayPal, Apple Pay, etransfer (contact support), Debit or Cash (in-store)
|Sales tax policy|
Send an email to email@example.com (Link)
|Battery Condition||Minimum 80% battery life||Above 80% capacity|
|Included Accessories||Compatible MFi Certified charger and cable. No headphones.||Compatible charger and block|
|Excellent Condition (Grade A)|
• Renewed Premium: Products are shipped and sold by Amazon and have been certified to work and look like new. They have an increased battery life (min 90% battery capacity) and come with an Amazon-branded box and generic accessories which are in brand new condition. Renewed Premium products are not Apple certified but come with a one-year full satisfaction guarantee.
• Like New: Screen is mint, minimal or no scratches or scuffs on back/sides of phone
|Good Condition (Grade B)|
• Renewed: Product works and looks like new. Backed by the 90-day Amazon Renewed Guarantee. Product will have a battery which exceeds 80% capacity relative to new
• Very Good: Screen is mint or near mint (only scratches that can be seen when tilting phone toward a light). Minor scratches and scuffs on sides/back of phone.
|Fair Condition (Grade C)|
• Good: Clear signs of wear on screen, sides and back of the phone. No cracks and device is still fully functional.
|Parent Company||Amazon.com, Inc||Orchard Labs Inc|
|Headquarters Location||Seattle, WA||Toronto, ON|
1-800-736-2703 (10am - 6pm ET Monday to Saturday)
Trustpilot: 2.3 out of 5 | out of
Reseller Ratings: 1.48 out of 5 | out of
|Listing Date on RefurbMe||November 2018||October 2016|