Amazon vs. Orchard

Ready, Set, Go! Compare between these two refurbishers.

  • Selling both new and certified Amazon Renewed Products
  • Includes Amazon Warehouse deals
  • Most products are eligible for Amazon Prime
  • Amazon Renewed are inspected and tested by qualified suppliers to work and look like new, and are backed for 1 year by the Amazon Renewed Guarantee.
  • 30-point quality inspection
  • Lifetime blacklist verification guarantee
  • 90 day warranty (option to upgrade to one year)
  • Free shipping and returns
Refurbished products
Warranty 3 months 3 months
3-month warranty and returns. Can be upgraded to 1-year with drop protection
Return Policy 1 month 3 months
No restocking fees, you no not pay return shipping, totally hassle free
Shipping Free
Most of the products are eligible to Amazon Prime. First orders of eligible items and orders including $35 or more of eligible items qualify for free shipping
Store pickup
International Shipping true ca Ships to Canada by default
Installment Payments

6 months, available with Paybright

Payment Methods

VISA, MasterCard, American Express debit or credit card

Mastercard, Visa, Amex, Visa debit, PayPal, Apple Pay, etransfer (contact support), Debit or Cash (in-store)

Student Discount



Sales tax policy


Send an email to (Link)

Battery Condition Minimum 80% battery life Above 80% capacity
Included Accessories Compatible MFi Certified charger and cable. No headphones. Compatible charger and block
Excellent Condition (Grade A)

• Renewed Premium: Products are shipped and sold by Amazon and have been certified to work and look like new. They have an increased battery life (min 90% battery capacity) and come with an Amazon-branded box and generic accessories which are in brand new condition. Renewed Premium products are not Apple certified but come with a one-year full satisfaction guarantee.

• Like New: Screen is mint, minimal or no scratches or scuffs on back/sides of phone

Good Condition (Grade B)

• Renewed: Product works and looks like new. Backed by the 90-day Amazon Renewed Guarantee. Product will have a battery which exceeds 80% capacity relative to new

• Very Good: Screen is mint or near mint (only scratches that can be seen when tilting phone toward a light). Minor scratches and scuffs on sides/back of phone.

Fair Condition (Grade C)


• Good: Clear signs of wear on screen, sides and back of the phone. No cracks and device is still fully functional.

Parent Company, Inc Orchard Labs Inc
Headquarters Location usSeattle, WA usToronto, ON
Incorporation Year 1994 2013
1-800-736-2703 (10am - 6pm ET Monday to Saturday)
Social Media
Trustpilot: 2.3 out of 5 | out of
Reseller Ratings: 1.48 out of 5 | out of
Listing Date on RefurbMe November 2018 October 2016