Back Market vs. Cheshire Macs: Warranty, Reviews, Support

Back Market vs. Cheshire Macs

Ready, Set, Go! Compare between these two refurbishers.

Summary
  • Premium renewed electronics marketplace
  • Each device is tested and renewed by experts
  • Refurbished by Apple products available in store
  • 1-year warranty + 30-day money-back guarantee
  • Free shipping on all products
  • Cheshire Macs has over 20 years of experience to their name, they know exactly how to exceed our customers’ expectations.
  • Specialising in the repair and sales of Apple products, they offer both an in-store service at yheir local shop in Wilmslow, Cheshire as well as online repairs too, with everything being backed by their one-year hardware warranty.
  • CheshireMacs thoroughly tests all used Macbooks and iMacs before they are offered. This process makes sure that they meet all the original specifications and functioning (the same as when new).
  • If anything fails the extensive diagnostic testing, all parts are replaced only using original Apple parts. The work is carried out by their trained technicians to make absolutely sure all computers meet up to their original specifications.
Refurbished products
Warranty 1 year 1 year
unless your online order clearly states differently
Return Policy 1 month 2 weeks
Shipping Free
Free and fast shipping by DPD local on all orders in the UK. Your order is processed and shipped either the same or next business day.
Store pickup
International Shipping gb Ships to United Kingdom by default gb Ships to United Kingdom by default
Installment Payments

Installment payment options via Klarna

Payment Methods

Visa, MasterCard and Paypal

ShopPay, Klarna, Google Pay, Apple Pay, Card Payments, Paypal

Student Discount

Students get 5% off absolutely everything on Back Market! (Link)

We do offer student discount. Please call or message us for the code. (Link)

Sales tax policy
Battery Condition Above 80% capacity The batteries are tested to check they are healthy
Included Accessories All smartphones offered on Back Market are delivered with a compatible phone charger. To avoid electronic waste, our devices are delivered without earphones. All OEM accessories. Charger, plug and lead all included
Excellent Condition (Grade A)

• Excellent: Appearance is Like new. The body may have very light micro-scratches, invisible at a distance of 8 inches (a bit longer than a standard sized pencil) or more. For products with screens, the screen will have no scratches. Durability scores are high, and chances of encountering technical issues are very small.

• Grade A: This grade represents the majority of our range. You will get a fully working machine with minimal marks or scuffs at an amazing price. Products may have light cosmetic (barely noticeable) scratching/scuffs on lid. The underside base panels might have slightly heavier marks or scratches being consistent with being placed on surfaces over time. CheshireMacs are very fair and strict on the grading but please remember these are not brand new so will have some signs of use, but anything deemed to look a little too worn is automatically graded as B.

Good Condition (Grade B)

• Good: Light signs of wear. The body may have light micro-scratches, invisible at a distance of 20 inches (about an arm’s length) or more. For products with screens, the screen will have no scratches. Durability scores are above average, and chances of encountering technical issues are small.

• Grade B: These are the same as Grade A but will have one small cosmetic issue which will be shown in a photo attached to the product listing. This could be a heavier scratch or small dent, and will come with a discount which will vary in relation to the extent.

Fair Condition (Grade C)

• Fair: Have signs of wear. The body may have a few visible scratches and dents that do not affect performance. For products with screens, the screen may have light scratches, invisible when the screen is on. Durability scores are average, and still correspond with the quality levels required by Back Market's quality charter.

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Parent Company Back Market SAS Cheshire Macs Ltd
Headquarters Location usParis usWilmslow, Cheshire
Incorporation Year 2014 2019
Support
+441625415088 (9am - 5pm GMT Monday to Friday)
Social Media
Reviews
Listing Date on RefurbMe November 2020 November 2022