eBay vs. Loop Mobile

eBay and Loop Mobile both sell refurbished Apple products. Here is how their warranty, returns and catalogue compare.

eBay offers a 1 year warranty with 1 month returns. Loop Mobile offers a 1 year warranty with 1 month returns.

eBay currently lists 586 refurbished devices from £69. Loop Mobile lists 42 from £229.

	eBay Refurb Profile »	Loop Mobile Refurb Profile »
Summary	eBay is a marketplace of vetted refurbished sellers, including the eBay Refurbished programme. Certified Refurbished items are restored to like-new condition with new packaging and an extended warranty; Excellent, Very Good and Good grades are seller-refurbished and fully tested. All refurbished purchases include at least a 30-day free return window. RefurbMe only lists sellers with a high feedback rating (95%+ positive) and, for each product and condition, shows you the single cheapest qualifying offer.	Refurbished Apple devices graded Fair, Good, Excellent and Premium Every device passes a 75-point check Battery health of at least 80%, 90% on Premium 12-month warranty, free delivery and 30-day returns
Refurbished products	92 refurbished MacBook from £381 » 224 refurbished iPhone from £164 » 173 refurbished iPad from £99 » 45 refurbished iMac from £455 » 11 refurbished Mac Studio from £1,179 »	27 refurbished iPhone from £369 » 15 refurbished iPad from £229 »
Warranty	1 year Refurbished items include at least a 1-year warranty (longer for Certified Refurbished), plus 30-day free returns.	1 year Accidental damage, water damage and batteries are not covered
Return Policy	1 month Free returns within a minimum of 30 days.	1 month Free returns with a prepaid label; the item must be unused, in its original packaging with all accessories
Shipping	Free shipping on eBay Refurbished items.	Free Free DPD delivery (1-2 days). Orders before 1pm ship the same business day.
Store pickup
International Shipping	Yes	Ships to United Kingdom by default
Payment Methods	Credit and debit cards, PayPal, Apple Pay, Google Pay.
Battery Condition		At least 80%; 90% on Premium; 100% on New Battery options
Included Accessories	Items come in new packaging with original or new accessories and a manual (Certified Refurbished).
Excellent Condition (Grade A)	• Certified: The item is in a pristine, like-new condition. It has been professionally inspected, cleaned, and refurbished by the manufacturer or a manufacturer-approved vendor to meet manufacturer specifications. • Excellent: The item is in like-new condition.	• Premium: Our Premium devices come with 90% battery life, exceeding the industry standard of 80%. The body and screen will show little-to-no signs of use, functioning as if new out of the box. • Excellent: Our Excellent devices may have very light micro-scratches on the body that are not noticeable with normal use. The screen might show some extremely light signs of use, but these are not visible when the device is in use. These devices function like new.
Good Condition (Grade B)	• Very Good: The item shows minimal wear.	• Good: Good devices will have some light scratches on the body or possibly a small dent or two. The screen may also show very light signs of use, but these are not noticeable during regular use. Despite these cosmetic imperfections, the device operates like new.
Fair Condition (Grade C)	• Good: The item shows moderate wear.	• Fair: Fair devices exhibit more pronounced cosmetic wear, such as slightly deeper scratches or dents on the body. Screens may have light scratches that are slightly visible when the device is on. Even with these signs of wear, the device functions perfectly.
Parent Company	eBay Inc.
Headquarters Location	San Jose, California
Incorporation Year	1995
Support	https://www.ebay.co.uk/help/home	orders@loop-mobile.co.uk https://uk.loop-mobile.com/pages/contact +44 1782 493 187 (Mon-Fri 8:30am-4:30pm)
Social Media	Wikipedia X Facebook Instagram Linkedin
Reviews	Trustpilot \| Link
Listing Date on RefurbMe	June 2026	October 2026

Frequently asked questions

Does eBay or Loop Mobile offer a longer warranty?

eBay provides a 1 year warranty and Loop Mobile provides a 1 year warranty. Both offer the same warranty length.

Which has a better return policy, eBay or Loop Mobile?

eBay accepts returns within 1 month and Loop Mobile within 1 month. Both offer the same return window.

Is eBay or Loop Mobile cheaper for refurbished Apple products?

Prices vary by model and condition. eBay lists devices from £69 and Loop Mobile from £229. Compare live prices on RefurbMe to find the best deal today.