Each term in Grade Mobile's own words, and what it means for you. A chip shows where Grade Mobile stands among the other UK stores.
Warranty
The same as every other UK store From Grade Mobile's policy1-year warranty from the date of delivery on devices bought outright. Covers software faults, internal parts, battery issues and the included accessories; physical and water damage are not covered.
What it means for youIf a fault appears within 1 year, Grade Mobile has to repair, replace or refund it.
Returns
The same as 5 of 9 other UK stores From Grade Mobile's policy30-day change-of-mind returns from delivery, with a free prepaid Royal Mail return label.
What it means for you30 days to change your mind and send it back.
Battery
From Grade Mobile's policyBattery issues are covered by the 1-year warranty
Shipping
From Grade Mobile's policyFree Royal Mail next-business-day delivery to mainland UK; orders before 2pm Monday to Friday ship the same day. Channel Islands take 2-3 working days.
What it means for youRefurbMe's prices for Grade Mobile include free shipping.