Grade Mobile
98 live listings
£89 Lowest iPhone
£160 less
£160 less
- Warranty1 year
- Returns30 days
- ShippingFree
Grade Mobile vs TLX: which is better for refurbished Apple?
Grade Mobile for cheaper iPhones (from £89 against £249), more listings (98 against 33) and cheaper iPads (from £69 against £499). TLX for longer returns (60 days against 30 days) and MacBooks, which Grade Mobile does not sell.
TLX
33 live listings
£249 Lowest iPhone
£160 more
£160 more
- Warranty1 year
- Returns60 days
- BatteryNot stated
- ShippingFree
Prices checked 21 Oct, 21:12. Sellers pay us a commission. It never changes the order. Is RefurbMe free to use?
Neither is cheapest for iPhones: Back Market starts at £63 today. Where Grade Mobile and TLX differ
Each store's own terms. A check marks the better one where we can rank it.
Grade Mobile
TLX
Warranty
1 year1-year warranty from the date of delivery on devices bought outright. Covers software faults, internal parts, battery issues and the included accessories; physical and water damage are not covered.
1 year12-month warranty on every item. A fault after the 60-day cooling-off period is repaired, replaced or refunded.
Returns
30 days30-day change-of-mind returns from delivery, with a free prepaid Royal Mail return label.
60 days60 days to change your mind, with free returns. Contact TLX first for an RMA number and the return address.
Shipping
FreeFree Royal Mail next-business-day delivery to mainland UK; orders before 2pm Monday to Friday ship the same day. Channel Islands take 2-3 working days.
FreeFree Royal Mail Tracked 48 (2-3 working days) or free DPD next working day. Orders placed before 1pm ship the same day.
Paying
Not stated
Not statedVisa, Mastercard, American Express, Maestro, Diners Club, Discover, Union Pay, PayPal, Apple Pay, Google Pay, Shop Pay
The grades at Grade Mobile next to those at TLX
Same letter, different words. Every grade works fully; the grade describes looks. The photos follow the device you picked above.
Grade Mobile TLX
TLX
Excellent
Superb condition device with no signs of use when held at arms length from the eye. The device may have up to 3 blemishes such as hairline scratch.
Like New (A) and Excellent (B+) and Excellent (B-)
Like New (A): Item is new and unused with possible box damaged/box replaced with item seal removed.
Excellent (B+): Item may have been purchased and returned as unwanted and as a result will have very slight marks on the casing and possible box damage or replaced box.
Excellent (B-): Item may have been purchased and returned as unwanted and as a result will have very slight marks on the casing/screen with possible box damage or replaced box.
AAlmost no visible marks
Very Good
A great condition device with minor signs of use from normal wear and tear. This may have a slight mark or blemish that prevents it from being put as Renewed.
Very Good (C+) and Very Good (C-)
Very Good (C+): Item is a customer return or ex-display item and as a result may have some noticeable marks on the casing and possible box damage or replaced box.
Very Good (C-): Item is a customer return or ex-display item and as a result may have some noticeable marks on the casing/screen and possible box damage or replaced box.
BLight marks on the body
Good
Used condition that will have natural wear and tear from everyday use, this may have a few marks or blemishes.
Fair (D+) and Fair (D-)
Fair (D+): Item is a customer return or ex-display item and as a result may have some significant/noticeable marks on the casing and possible box damage or replaced box.
Fair (D-): Item is a customer return or ex-display item and as a result may have some significant/noticeable marks on the casing/screen and possible box damage or replaced box.
CVisible marks on body and screen
Grade Mobile or TLX?
Is Grade Mobile or TLX cheaper for refurbished Apple devices?
Grade Mobile is cheaper: its lowest refurbished iPhone costs £89, against £249 at TLX, as of 21 October 2026. Grade Mobile is also cheaper for iPads (£69 against £499). Across all its devices, Grade Mobile starts at £69 and TLX starts at £249. Prices come from RefurbMe's live listings and change daily.
Does Grade Mobile or TLX have the longer warranty?
The warranty on refurbished Apple devices lasts 1 year at both Grade Mobile and TLX, as of 21 October 2026. On returns, the figures are 30 days at Grade Mobile and 60 days at TLX. Each figure is the minimum every listing at the store carries, so some listings come with more. TLX's policy says: "12-month warranty on every item."
Does Grade Mobile or TLX give longer to return a device?
TLX gives at least 60 days to return a refurbished Apple device, against at least 30 days at Grade Mobile, as of 21 October 2026. On warranty, the figures are 1 year at Grade Mobile and 1 year at TLX. Grade Mobile's policy says: "30-day change-of-mind returns from delivery, with a free prepaid Royal Mail return label."
How do the grades at Grade Mobile and TLX compare?
Grade Mobile sells refurbished Apple devices in Excellent, Very Good and Good; TLX sells Excellent (B-), Very Good (C-) and Fair (D-). The same name can mean different things at each store, so compare each store's own wording. Every grade works fully; the grade only describes how the casing and screen look.
Does Grade Mobile or TLX have more refurbished Apple devices?
Refurbished Apple devices in RefurbMe's live listings, as of 21 October 2026: 98 at Grade Mobile, against 33 at TLX. By device: 90 iPhones against 10 and 8 iPads against 21. Grade Mobile has more listings in 1 of the 2 device types both stores sell.
Is there a cheaper option than Grade Mobile and TLX?
For refurbished iPhones, yes: Back Market starts at £63 in RefurbMe's live listings, as of 21 October 2026, against £89 at the cheaper of Grade Mobile and TLX. Back Market has 444 iPhones listed. Its warranty lasts 1 year, with 30-day returns.
