What warranty does TLX offer?

TLX provides a 1 year warranty on its refurbished Apple products.

What is TLX's return policy?

TLX accepts returns within 2 months.

Does TLX offer free shipping?

Yes. TLX offers free shipping on its refurbished Apple products.

What cosmetic grades does TLX sell?

TLX sells refurbished Apple products in these cosmetic grades: Excellent, Good and Fair.

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TLX's Refurb profile

TLX refurbishes mainly iPad, MacBook and iPhone ranging from £109 to £1,379

This merchant provide a minimum 1 year warranty and a 2 months return policy.

All their products come with free shipping and are in 3 cosmetic conditions (Excellent, Good and Fair).

25 years in business
1 year warranty
2 months returns

Independently reviewed on Trustpilot

Summary	UK retailer of manufacturer returns and refurbished tech since 2001. Every item is inspected, graded and sold with a 12-month warranty and 60 days to return it.
Refurbished products	4 refurbished MacBook from £1,399 » 4 refurbished iPhone from £249 » 13 refurbished iPad from £719 »
Warranty	1 year 12-month warranty on every item. A fault after the 60-day cooling-off period is repaired, replaced or refunded.
Return Policy	2 months 60 days to change your mind, with free returns. Contact TLX first for an RMA number and the return address.
Shipping	Free Free Royal Mail Tracked 48 (2-3 working days) or free DPD next working day. Orders placed before 1pm ship the same day.
Payment Methods	Visa, Mastercard, American Express, Maestro, Diners Club, Discover, Union Pay, PayPal, Apple Pay, Google Pay, Shop Pay
Excellent Condition (Grade A)	• Like New (A): Item is new and unused with possible box damaged/box replaced with item seal removed. Excellent (B+/B-): Item may have been purchased and returned as unwanted and as a result will have very slight marks on the casing/screen with possible box damage or replaced box. Item is otherwise complete with all accessories.
Good Condition (Grade B)	• Very Good (C+/C-): Item is a customer return or ex-display item and as a result may have some noticeable marks on the casing/screen and possible box damage or replaced box. Item is otherwise complete with all accessories.
Fair Condition (Grade C)	• Fair (D+/D-): Item is a customer return or ex-display item and as a result may have some significant/noticeable marks on the casing/screen and possible box damage or replaced box. Item is fully tested/working and complete with all accessories.
Parent Company	T.L.X. (Electrical) Ltd
Headquarters Location	Wellingborough
Incorporation Year	2001
Support	info@tlx.co.uk https://www.tlx.co.uk/pages/contact 01933 272611
Social Media	Facebook Instagram
Reviews	Trustpilot \| Link
Listing Date on RefurbMe	September 2026