Amazon vs. TLX
Amazon and TLX both sell refurbished Apple products. Here is how their warranty, returns and catalogue compare.
Amazon offers a 1 year warranty with 1 month returns. TLX offers a 1 year warranty with 2 months returns.
Amazon currently lists 243 refurbished devices from £1,131. TLX lists 23 from £109.
| Summary |
|
|
|---|---|---|
| Refurbished products | ||
| Warranty | 1 year |
1 year
12-month warranty on every item. A fault after the 60-day cooling-off period is repaired, replaced or refunded. |
| Return Policy | 1 month |
2 months
60 days to change your mind, with free returns. Contact TLX first for an RMA number and the return address. |
| Shipping |
Free
All orders of £20 or more of eligible items, dispatched by Amazon, across any product category qualify for FREE Delivery. |
Free
Free Royal Mail Tracked 48 (2-3 working days) or free DPD next working day. Orders placed before 1pm ship the same day. |
| Store pickup | ||
| International Shipping | Yes | Ships to United Kingdom by default
|
| Installment Payments | ||
| Payment Methods | Visa, Delta, Visa Electron, MasterCard, EuroCard, American Express, UK based Maestro and Solo | Visa, Mastercard, American Express, Maestro, Diners Club, Discover, Union Pay, PayPal, Apple Pay, Google Pay, Shop Pay |
| Battery Condition | Minimum 80% battery life | |
| Included Accessories | Compatible MFi Certified charger and cable. No headphones. | |
| Excellent Condition (Grade A) | • Premium: no visible cosmetic imperfections from 30 cm (12 inches) away. Battery at least 90% of its original capacity. | • Like New (A): Item is new and unused with possible box damaged/box replaced with item seal removed. Excellent (B+/B-): Item may have been purchased and returned as unwanted and as a result will have very slight marks on the casing/screen with possible box damage or replaced box. Item is otherwise complete with all accessories. |
| Good Condition (Grade B) | • Good: light cosmetic imperfections visible from 30 cm (12 inches) away. Battery at least 80% of its original capacity. | • Very Good (C+/C-): Item is a customer return or ex-display item and as a result may have some noticeable marks on the casing/screen and possible box damage or replaced box. Item is otherwise complete with all accessories. |
| Fair Condition (Grade C) | • Acceptable: visible scratches that may be felt to the touch. Battery at least 80% of its original capacity. | • Fair (D+/D-): Item is a customer return or ex-display item and as a result may have some significant/noticeable marks on the casing/screen and possible box damage or replaced box. Item is fully tested/working and complete with all accessories. |
| Parent Company | Amazon.com, Inc | T.L.X. (Electrical) Ltd |
| Headquarters Location | Seattle, WA
| Wellingborough
|
| Incorporation Year | 1994 | 2001 |
| Support | ||
| Social Media | ||
| Reviews | Better Business Bureau | Link Trustpilot | Link Facebook | Link Reseller Ratings | Link | Trustpilot | Link |
| Listing Date on RefurbMe | November 2018 | September 2026 |

Amazon Refurb Profile »
TLX Refurb Profile »
Ships to United Kingdom by default
Seattle, WA