Back Market vs. decluttr: Warranty, Reviews, Support

Back Market vs. decluttr

Ready, Set, Go! Compare between these two refurbishers.

Summary
  • Premium renewed electronics marketplace
  • Each device is tested and renewed by experts
  • Refurbished by Apple products available in store
  • 1-year warranty + 30-day money-back guarantee
  • Free shipping on all products
  • Extensive in-house refurbishment with up to 90 quality checks on some items, including cell phones
  • Free 12 month limited warranty
  • 14 day money back guarantee if you aren't completely happy
Warranty 1 year 1 year
Covers technical defects and faults caused by improper workmanship or materials.
Return Policy 1 month
No restocking fees
2 weeks
No questions asked
Shipping Free
Free shipping to 48 contiguous United States
Free
Free tracked shipping on all tech order
Store pickup
International Shipping us Ships to United States by default
You can ship US products to your country, tax-free, with My US »
Installment Payments

Possible with Affirm starting at 0% APR

Klarna available

Payment Methods

Visa, Mastercard, Discover, American Express, PayPal

PayPal, VISA, Mastercard, American Express, Discover Card, Amazon Pay, Klarna

Student Discount

5% off for college students (Link)

10% student discount via Student Beans (Link)

Wholesale

Submit a request (Link)

N/A

Battery Condition Above 80% capacity Every cell phone we sell has passed the PhoneCheck test and has a Certificate of Identification and Functionality
Included Accessories Both OEM and compatible available depending on seller Accessories are generally compatible, although some of the newer iPads and MacBooks may include OEM
Excellent Condition (Grade A)

• Excellent: Appearance is Like new. The body may have very light micro-scratches, invisible at a distance of 8 inches (a bit longer than a standard sized pencil) or more. For products with screens, the screen will have no scratches. Durability scores are high, and chances of encountering technical issues are very small.

• Pristine: As good as new with no marks and scratches. This is a fully tested pristine product in excellent working order.

Good Condition (Grade B)

• Good: Light signs of wear. The body may have light micro-scratches, invisible at a distance of 20 inches (about an arm’s length) or more. For products with screens, the screen will have no scratches. Durability scores are above average, and chances of encountering technical issues are small.

• Very Good: Minimal signs of wear and tear.This product is in very good cosmetic condition with only light signs of use. It has been fully tested and works perfectly.

Fair Condition (Grade C)

• Fair: Have signs of wear. The body may have a few visible scratches and dents that do not affect performance. For products with screens, the screen may have light scratches, invisible when the screen is on. Durability scores are average, and still correspond with the quality levels required by Back Market's quality charter.

• Good: Some cosmetic blemishes.This product has moderate signs of wear and tear but has been fully tested and is in great working order.

Parent Company Back Market, Inc. Entertainment Magpie Ltd
Headquarters Location usBrooklyn, NY usStockport
Incorporation Year 2018 2015
Support
Social Media
Reviews
Review page on Back Market | Link
Review page on decluttr | Link
Listing Date on RefurbMe July 2018 June 2019