Glyde vs. Back Market: Warranty, Reviews, Support

Glyde vs. Back Market

Ready, Set, Go! Compare between these two refurbishers.

Summary
  • Glyde is powered by an innovative technology platform called TessaB that allows buyers to verify the condition of a seller's phone, creating transparency that minimizes the disputes that are all too frequent on today’s marketplaces. With the Glyde Connect app, buyers run comprehensive diagnostics tests when they receive their phone, giving them confidence that their new, used phone is 100% fully functional.
  • Premium renewed electronics marketplace
  • Each device is tested and renewed by experts
  • Refurbished by Apple products available in store
  • 1-year warranty + 30-day money-back guarantee
  • Free shipping on all products
Refurbished products
Warranty 3 months
Glyde do not offer accidental damage protection, but, you can add a 1 or 2 year accidental damage protection plan from TessaB Protect when you purchase your phone.
1 year
Return Policy 3 months
All phones can be returned if the diagnostic tests fail when the buyer receives the phone
1 month
No restocking fees
Shipping Free
Glyde offers USPS ground shipping for free (1-5 days). Or buyers can upgrade to USPS Priority Mail for a charge which takes 1-3 days.
Free
Free shipping to 48 contiguous United States
Store pickup
International Shipping us Ships to United States by default
You can ship US products to your country, tax-free, with My US »
Installment Payments

Possible with Affirm starting at 0% APR

Payment Methods

Mastercard, Visa, American Express, Discover, Paypal

Visa, Mastercard, Discover, American Express, PayPal

Student Discount

N/A

5% off for college students (Link)

Wholesale

N/A

Submit a request (Link)

Battery Condition Above 80% capacity
Included Accessories Listings include handset only Both OEM and compatible available depending on seller
Excellent Condition (Grade A)

• Pre-Owned Premium: Fully functional. No chips or cracks on the phone screen (and back of the phone if the back is made of glass). If there are any scratches or scuffs, they are barely noticeable.

• Excellent: Appearance is Like new. The body may have very light micro-scratches, invisible at a distance of 8 inches (a bit longer than a standard sized pencil) or more. For products with screens, the screen will have no scratches. Durability scores are high, and chances of encountering technical issues are very small.

Good Condition (Grade B)

• Pre-Owned Plus: Fully functional. Light scratches and/or scuffs, but no cracks or chips on the phone screen (and back of the phone if the back is made of glass).

• Good: Light signs of wear. The body may have light micro-scratches, invisible at a distance of 20 inches (about an arm’s length) or more. For products with screens, the screen will have no scratches. Durability scores are above average, and chances of encountering technical issues are small.

Fair Condition (Grade C)

• Pre-Owned Economy: Fully functional. Noticeable scratches and/or scuffs, but no cracks or chips on the phone screen (and back of the phone if the back is made of glass).

• Fair: Have signs of wear. The body may have a few visible scratches and dents that do not affect performance. For products with screens, the screen may have light scratches, invisible when the screen is on. Durability scores are average, and still correspond with the quality levels required by Back Market's quality charter.

Parent Company TessaB Back Market, Inc.
Headquarters Location usFlorham Park, NJ usBrooklyn, NY
Incorporation Year 2021 2018
Support
1-888-300-5711 (9am - 5pm ET Monday to Friday)
Social Media
Reviews
Review page on Back Market | Link
Listing Date on RefurbMe December 2020 July 2018