Amazon vs. decluttr: Warranty, Reviews, Support

Amazon vs. decluttr

Ready, Set, Go! Compare between these two refurbishers.

Summary
  • Selling both new and certified Amazon Renewed Products
  • Includes Amazon Warehouse deals
  • Most products are eligible for Amazon Prime
  • Amazon Renewed are inspected and tested by qualified suppliers to work and look like new, and are backed for 1 year by the Amazon Renewed Guarantee.
  • Extensive in-house refurbishment with up to 90 quality checks on some items, including cell phones
  • Free 12 month limited warranty
  • 14 day money back guarantee if you aren't completely happy
Refurbished products
New Products
Warranty 3 months
1 year warranty under Renewed Premium package. New products have the standard 1-year manufacturer warranty.
1 year
Covers technical defects and faults caused by improper workmanship or materials.
Return Policy 1 month
Amazon Renewed products can be returned within 90 days of receipt of shipment, and qualify for free return shipping. If your return is not the result of an Amazon error, or defective, Amazon will not refund the original shipping fees. Products sold by third-party sellers, follow the standard 30-day Amazon return policy.
2 weeks
No questions asked
Shipping Free
Free shipping for orders over $25. Most of the products are eligible for Amazon Prime.
Free
Free tracked shipping on all tech order
Store pickup
International Shipping Yes us Ships to United States by default
You can ship US products to your country, tax-free, with My US »
Installment Payments

Klarna available

Payment Methods

VISA, MasterCard, Amex, Dinners Club, Discover, JCB, Union Pay, US based personal checking account

PayPal, VISA, Mastercard, American Express, Discover Card, Amazon Pay, Klarna

Student Discount

N/A

10% student discount via Student Beans (Link)

Sales tax policy
Wholesale

N/A

N/A

Battery Condition Minimum 80% battery life Every cell phone we sell has passed the PhoneCheck test and has a Certificate of Identification and Functionality
Included Accessories Compatible MFi Certified charger and cable. No headphones. Accessories are generally compatible, although some of the newer iPads and MacBooks may include OEM
Excellent Condition (Grade A)

• Renewed Premium: Products are shipped and sold by Amazon and have been certified to work and look like new. They have an increased battery life (min 90% battery capacity) and come with an Amazon-branded box and generic accessories which are in brand new condition. Renewed Premium products are not Apple certified but come with a one-year full satisfaction guarantee.

• Pristine: As good as new with no marks and scratches. This is a fully tested pristine product in excellent working order.

Good Condition (Grade B)

• Renewed: Product works and looks like new. Backed by the 90-day Amazon Renewed Guarantee. Product will have a battery which exceeds 80% capacity relative to new

• Very Good: Minimal signs of wear and tear.This product is in very good cosmetic condition with only light signs of use. It has been fully tested and works perfectly.

Fair Condition (Grade C)

N/A

• Good: Some cosmetic blemishes.This product has moderate signs of wear and tear but has been fully tested and is in great working order.

Parent Company Amazon.com, Inc Entertainment Magpie Ltd
Headquarters Location usSeattle, WA usStockport
Incorporation Year 1994 2015
Support
Social Media
Reviews
Review page on decluttr | Link
Listing Date on RefurbMe February 2017 June 2019