Back Market vs. plug: Warranty, Reviews, Support

Back Market vs. plug

Ready, Set, Go! Compare between these two refurbishers.

Summary
  • Premium renewed electronics marketplace
  • Each device is tested and renewed by experts
  • Refurbished by Apple products available in store
  • 1-year warranty + 30-day money-back guarantee
  • Free shipping on all products
  • Plug is your connection to the latest iPhones, Androids, iPads, Macs, AirPods, smarwatches, and more at incredible prices.
  • Save money and shop confidently with our Certified Pre-Owned (CPO) Assurance, featuring Plug’s unmatched one-year warranty and 30-day money back guarantee.
Refurbished products
Warranty 1 year
Return Policy 1 month
No restocking fees
1 month
Love it or Return it
Shipping Free
Free shipping to 48 contiguous United States
Free
Free 2-Day Shipping for any order $50+
Store pickup
International Shipping us Ships to United States by default
You can ship US products to your country, tax-free, with My US »
Installment Payments

Possible with Affirm starting at 0% APR

N/A

Payment Methods

Visa, Mastercard, Discover, American Express, PayPal

Visa, Mastercard, American Express, Discover, Paypal

Student Discount

5% off for college students (Link)

Promo Code: STUDENT7 - Take $7 off

Wholesale

Submit a request (Link)

N/A

Battery Condition Above 80% capacity 80% Minimum Capacity
Included Accessories Both OEM and compatible available depending on seller High Quality Compatible Accessories
Excellent Condition (Grade A)

• Excellent: Appearance is Like new. The body may have very light micro-scratches, invisible at a distance of 8 inches (a bit longer than a standard sized pencil) or more. For products with screens, the screen will have no scratches. Durability scores are high, and chances of encountering technical issues are very small.

• Excellent: This device will look and feel like a new device. It will have very little to no imperfections. The screen and body of the device are in excellent condition.

Good Condition (Grade B)

• Good: Light signs of wear. The body may have light micro-scratches, invisible at a distance of 20 inches (about an arm’s length) or more. For products with screens, the screen will have no scratches. Durability scores are above average, and chances of encountering technical issues are small.

• Good: This device will work like its new, but may have minor scratches or dings on the frame, screen, or back.

Fair Condition (Grade C)

• Fair: Have signs of wear. The body may have a few visible scratches and dents that do not affect performance. For products with screens, the screen may have light scratches, invisible when the screen is on. Durability scores are average, and still correspond with the quality levels required by Back Market's quality charter.

• Eco-Friendly: This device will work like its new, but will have heavier scratches or dings on the frame, screen, or back.

Parent Company Back Market, Inc.
Headquarters Location usBrooklyn, NY us
Incorporation Year 2018 2009
Support
1-800-833-7584 (10am - 6pm CT Monday to Friday)
Social Media
Reviews
Review page on Back Market | Link
Listing Date on RefurbMe July 2018 October 2021