Gazelle vs. Loop Mobile
Gazelle and Loop Mobile both sell refurbished Apple products. Here is how their warranty, returns and catalogue compare.
Gazelle offers a 1 month warranty with 1 month returns. Loop Mobile offers a 1 year warranty with 1 month returns.
Gazelle currently lists 200 refurbished devices from $140. Loop Mobile lists 52 from $469.
| Summary |
|
|
|---|---|---|
| Refurbished products | ||
| Warranty |
1 month
A year warranty coverage is possible for an extra |
1 year
Accidental damage, water damage and batteries are not covered |
| Return Policy | 1 month |
1 month
Free returns with a prepaid label; the item must be unused, in its original packaging with all accessories |
| Shipping |
Free
Free Shipping to the lower 48 States |
Free
Free FedEx 2nd Day (2-3 days for phones and tablets, 3-5 days for MacBooks). Orders before 1pm EST ship the same business day. No PO boxes. |
| Store pickup | ||
| International Shipping |  Ships to United States by default
You can ship US products to your country, with a package forwarder » | Ships to United States by default
You can ship US products to your country, with a package forwarder » |
| Installment Payments | Possible with Affirm starting at 0% APR | |
| Payment Methods | Visa, Mastercard, American Express, Discover, PayPal, Affirm | |
| Wholesale | Submit a request (Link) | N/A |
| Battery Condition | Above 80% capacity | At least 80%; 90% on Premium; 100% on New Battery options |
| Included Accessories | Only a compatible charger is included | |
| Excellent Condition (Grade A) | • Excellent: The best condition Gazelle has to offer. The screen and body of these devices are in excellent condition. | • Premium: Our Premium devices come with 90% battery life, exceeding the industry standard of 80%. The body and screen will show little-to-no signs of use, functioning as if new out of the box. |
| Good Condition (Grade B) | • Good: The screens of these devices are in very good condition. There are light scuffs or nicks that do not affect the functionality of the phone. | • Good: Good devices will have some light scratches on the body or possibly a small dent or two. The screen may also show very light signs of use, but these are not noticeable during regular use. Despite these cosmetic imperfections, the device operates like new. |
| Fair Condition (Grade C) | • Fair: The screens of these devices are in good condition. There is some wear and tear that does not affect the functionality of the phone. | • Fair: Fair devices exhibit more pronounced cosmetic wear, such as slightly deeper scratches or dents on the body. Screens may have light scratches that are slightly visible when the device is on. Even with these signs of wear, the device functions perfectly. |
| Parent Company | ecoATM, LLC | |
| Headquarters Location | San Diego, CA
| |
| Incorporation Year | 2007 | |
| Support |
1-800-429-3553
(6am - 5pm PT Everyday) |
+1 786-977-8627
(Mon-Thu 9am-5pm, Fri 9am-4pm EST) |
| Social Media | ||
| Reviews | Review page on Gazelle | Link Better Business Bureau | Link Trustpilot | Link Reseller Ratings | Link | |
| Listing Date on RefurbMe | August 2016 | October 2026 |
Gazelle Refurb Profile »
Loop Mobile Refurb Profile »
Frequently asked questions
Does Gazelle or Loop Mobile offer a longer warranty?
Gazelle provides a 1 month warranty and Loop Mobile provides a 1 year warranty. Loop Mobile offers the longer coverage.
Which has a better return policy, Gazelle or Loop Mobile?
Gazelle accepts returns within 1 month and Loop Mobile within 1 month. Both offer the same return window.
Is Gazelle or Loop Mobile cheaper for refurbished Apple products?
Prices vary by model and condition. Gazelle lists devices from $140 and Loop Mobile from $469. Compare live prices on RefurbMe to find the best deal today.